Customer Ratings & Reviews
- Model:
- OBX WRS321SDHZ
- |
- SKU:
- 6580991
Customer reviews
Rating 4.1 out of 5 stars with 2451 reviews
(2,451 customer reviews)Rating by feature
- Storage Capacity4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Design4.2
Rating 4.2 out of 5 stars
to a friend
Rated 4 out of 5 stars
Good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator for the price!! It was delivered fast next day
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Perfect!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would purchase again! Service was great and love the refrigerator.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Poor Business Practice.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sorry for the poor star rating. The refrigerator never was delivered. Two days after purchase and a delivery time scheduled I received a message from Best Buy. Thei refigerator was no longer available, out of stock. I was told that a replacement would be available in two months from the manufacturer. I needed a replacement now. How could Best Buy sell me something they no longer had in stock? Poor way to do business. I found one at Lowes instead. Same model and size
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Black
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Rated 2 out of 5 stars
Very noisy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I read the reviews on this refrigerator people complained about how loud it was. They were right. When this refrigerator is running it is very loud and annoying. I put in a call to get it replaced but I have not heard back yet.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Colleenb, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 2 out of 5 stars
unhappy customer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both the freezer & the refrigerator are too small. We got because of outside water & ice maker. Also the customer service for Best Buy is poor.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Black Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Small But Mighty
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is small and probably not great for a larger family. But for a small space it’s just the ticket you need! Because the doors fold inward as you open them, it will fit into a tight space perfectly. I love it.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Fridge works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good fridge. The drawers open & close a bit rough.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Great color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color very spacious inside Very quite a lot of dividers
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Black Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
DO NOT BUY THIS REFRIGERATOR
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is terrible. DO NOT BUY IT. We had the refrigerator setting at 3 and the food was not cold. We put it to 4 and now the items in the refrigerator are freezing. We called Best Buy and they said we need to call Whirlpool. We called Whirlpool and they are sending out someone in 2 weeks. In the meantime we are throwing out food that does not need to be frozen. The refrigerator is 2 weeks old and all these problems. DO NOT BUY IT.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hi, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 1 out of 5 stars
Constantly running
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review. this refrigerator is constantly running, and the interior is not designed properly. You cannot even put a bottle of soda or a full container of milk on the shelves and the shelves are not adjustable and it’s constantly making noise. I would not buy this again.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Naplesbob. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 4 out of 5 stars
I believe this product to have good value.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would purchase this item again. Size and functionality just what we needed.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great fridge for tight spaces
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge looks great, keeps perfect temps in the fridge and below zero in the freezer. The one down fall are that the shelves are all preset, so you can't adjust the size. If you need more shelf space, you have to eliminate a whole shelf.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Overall great purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had an issue with the door handle but getting it fixed
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Freezer is to small.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered a different refrigerator and it was out of stock. The person at Best Buy suggested this one. So I decide to get this one and the freezer is to small. This item is a on line item.My husband will not bring it back so I am stock with it.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Black Stainless Steel
No, I would not recommend this to a friendRated 2 out of 5 stars
So Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap, cheap, cheap. Plastic.. The sides bulge. This is a huge problem when trying to fit this refrigerator into an opening created for the stated dimensions. Did I mention noisy?
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Black Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Kathy, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
New Fridge!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge was the best purchase I’ve made in a long time. I’ve needed a new one for awhile, with Best Buy it was easy to order and have it delivered and installed for free!
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Whirlpool-21.4 Cu. Side by Side
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator was installed on June 3, 2023. In less than 2 months the freezer portion of this model started making buzzing noises that increased in intensity. The level of noise at this point is unbearable. I can't hear someone talking to me. Whirlpool will check it out in four days. In the meantime, I would not recommend this fridge.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Fits Perfectly; Just Right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is smaller than the standard fridges with all the bells and whistles. We just don’t have enough space. That said, it has everything we need—ice maker and water dispenser, plenty of door space to hold gallon milk jugs, etc. Perfect for our situation.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - White
I would recommend this to a friendRated 5 out of 5 stars
Best 1500 ive spent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just upgraded needed more space and i wanted that black to match my other appliances if your looking for Good refrigerator this is the one trust me the ice maker is Perfect
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Whirlpool Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with this refrigerator. Spacious, and temperature stays on track.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend















