Customer Ratings & Reviews

Great product! My 93 year old neighbor loves it. I would purchase one myself!

The three gentlemen that installed these appliances did a wonderful job. They were on time and were very professional. They did an amazing job. I commend them. Three great employees.

Excellent fridge with a wonderful filter that provides fresh water which saves having to carry heavy waters back to our condo as we use to do

We love the Side by Side by side. We were limited on space and this one fit in perfectly.

I feel whirlpool is number one. And join the ice dispenser in the door and the service from Best Buy was excellent.

Love my new fridge. Delivery was on time, it was easy to instal with no issues.

Refrigerator had 7 repair attempts with multiple parts replaced in first 6 months. Whirlpool just exchanged it with a new one. Hopefully this one works

I've been lied to. Product was advertised as excellent condition. And I was given chance to look at it and confirm. Whatever I am going to say next would be referred to that fact: you had your chance. Let's start with customer service: minimum attention, dealing with their paperwork prevail over dealing with standing in front, already paid customer. Lights in the store are designed in a way that customer barely sees all the defects (known trick, should anticipate it). Product itself had numerous small dings not very visible in that light. Product was missing 1 out of 4 standing wheels, which I found out when I got it home. When I checked product in store, I would've had to tip it over to see it. When it was loaded, it was hidden from me. Product didn't have box and was wrapped in 1 (ONE) layer of thin plastic wrap in the store. It also has missing combo shelf: glass shelf with clear plastic box under that shelf. And unless I know how it suppose to look like, I wouldn't know it was missing, when I checked it. So overall, it's not as described, it's far from that.

Very happy with fridge now that finally installed.

This went into a 3rd story condo rental unit. This brand and model is bullet prof. The last frig I will have to buy and install. The delivery guys were outstanding.

Really nice features. We enjoy the tv, camera and all the appss

Very good fridge so far. Be warned, the ice maker is crazy slow, about 1 full day to fill up.

First it was delivered with the compressor not plugged in at the factory second the water line feeding the ice maker froze because the freezer was too cold. Third every time I use the door ice dispenser the ice bucket twists and the dispenser jams. By far the worst fridge I’ve owned in my 50 years on this planet.

It's a good fridge, but seems to be running a lot. Of course, it is summer now and the day are averaging 80 to 85 degrees F.

Fridge broke within the first six months. Repairman said part (defrost heater) was unavailable with no ETA for repair and Whirlpool will not replace, despite fridge being under warranty. I now have no fridge or freezer despite buying a brand new one six months ago and Whirlpool gave no estimate when it will be fixed. If a product under warranty cannot be repaired within a reasonable timeframe, it should be replaced. I could not be more unhappy with Whirlpool and their customer service, which offered no solutions over the phone other than to wait well over a month for a possible part replacement with no ETA. So I bought a new fridge from Whirlpool and less than six months later, it is broken and now I have no working fridge or freezer with no ETA for repair... unacceptable.

Delivery was fast And the refrigerator is just what I needed Perfect fit.

Very good service good delivery would buy again thanks

it is a nice side by side But It’s smaller than I thought it would be I should have research it better before buying it

Very happy with service and product Best Buy was solid

The refrigerator did not fit when it arrived so I can't say how well the item worked