Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,799.99

Customer reviews

Rating 4.2 out of 5 stars with 86 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
81%would recommend to a friend

Customers are saying

Customers find value in the 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with TruCool System's pleasing appearance. The refrigerator's counter-depth size is also appreciated, especially for fitting well in tighter kitchen spaces.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 86 reviews
  • Rated 5 out of 5 stars

    Looks great, works well!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet operation, good size fridge for a small family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice looking refrigerator. Not enough lighting,

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the exterior design and its finish. But dislike no place to store butter or eggs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love the color

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the style like the color like that it is American made

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge for the price but I did have to call service because ice maker not working....

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful color (sunset bronze)!! Love it!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color(sunset bronze)! Quiet, roomy inside, lots of good lighting inside too! Thank you Whirlpool and Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this 'fridge!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace another brand which had a failed compressor after only 4 years! This Whirlpool 'fridge has the best storage I've seen for a counter depth. It's amazing. It's a winner so far. I highly recommend both this roomy, efficient Fridge and the service at Best Buy. Both are top notch! I might add that this appliance looks great, too. We really like the sunset bronze color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is a good value, good for rental or second home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks and works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit well into existing space and great looking. Plenty of storage and. Exceptional cooling even on mid settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    glad with my purchase.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this generally. It looks good, and while it's a bit small inside, it holds everything we need. The water dispenser measurement isn't very accurate (not a big deal, but why have it at all if it doesn't work?).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a smaller refrigerator well this is it. Fits perfect in the space and works great and looks fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super quiet even not in a cabinet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems really good so far & I appreciate that Best Buy stands behind what they sell

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Noisy

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is noisy and always runs. Very little we can do about it now. Thought it would settle down with time but it didn’t, 6 months later.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Rcpat, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Love my new refrigerator! Great service in Austin.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this refrigerator- smaller inside than my previous refrigerator but w/just 2 people it works.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Product. Whirlpool is bad. Disappointed

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool has no place in my house. I waited for 2 years before this Sunset Bronze color was finally released. I bought the microwave and the oven first to pay it off. Within I think it was 3 months the refrigerator I wanted (French door) and the rest of the Sunset Bronze was discontinued. I was stuck buying this refrigerator. It freezes everything in the refrig side if the items are next to the freezer side. It is extremely small in both freezer and the refrigerator. I had to buy a freezer to store food. I love the color and wish LG would pick it up. I have had to service the microwave perhaps 6 times, No lemon laws here, I would be stuck with mismatched appliances, I was a great customer of Best Buy but even buying extended warranties and being a Geek Squad member I have not received satisfactory treatment for these poor quality appliances, No help from Whirlpool either. Put a bit more $ into your purchase and get an LG product. BTW I have bought 9 large appliances for myself and my daughters in the past 10 years from Best Buy I should have had better treatment.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Looks great in my kitchen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator, you really fit a lot into it for it's compact size. Love the new color.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge freezes food if put on the top part of the fridge even if it is se to the recommended 37F

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this counter depth refrigerator. It is a smaller fridge but it holds a lot and helps you stay organized. The color is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new fridge! We the love the color and it’s a perfect size for our home and our lives. We love the measured fill and in door ice maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is spacious. Has plenty of drawer space. i love that it measures your ounces of water as you are pouring.

    I would recommend this to a friend