Customer Ratings & Reviews
- Model:
- WRS321SDHV
- SKU:
- 6078402
Rating by feature
- Storage Capacity
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Design
Rating 4.2 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.
This summary was generated by AI based on customer reviews.
PoorServiceAfterSale
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door wont stay open due to installation. Not balanced correctly or something. Door closes fast unless held open. Waterline not connected because installers did not want to connect to pipe three foot from location of frige. I paid 1800 for appliance and still need to pay plumber to utilize the features I paid extra to have. I like whirlpool but I will recommend to all consumers to buy from somewhere else.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance with your installation. We hope this helps.
My first side by side refrigerator/freezer. I like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is much easier to locate an item compared to my previous unit 25 plus year old and also a Whirlpool.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and delivery and hook up went perfect
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator, easy setup and functionality. Water and ice dispenser work smoothly
I would recommend this to a friendFridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like my refrigerator but it was a hassle hiring a plumber so I could get water & ice.
I would recommend this to a friendGreat deals
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality at a fair price.Will definitely buy from them agin.Very helpful representatives
I would recommend this to a friend- Cons mentioned:Temperature control
Poor quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a year of owning the fridge it has stopped cooling. They really don't make them like they used to.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, noahmoore. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
See it before you buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the black version of the fridge and had it sent to Cayman Islands via a freight forwarder. The version I received was not what I expected or what it looked like on the website. It is a high gloss finish with hideous black vinyl sides. If I lived in the US I would of definitely returned it but unfortunately to ship it back and receive a replacement it would be the same cost as a new fridge. In the below photo you can see the reflection of the TV as well as the vinyl sides. Please update your stock photos so they aren't misleading.
No, I would not recommend this to a friendMs Delores
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying my new refrigerator and I also like the price
I would recommend this to a friendLove my Whirlpool Side by Side
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my new side by side freezer. I highly recommend it to anyone wanting great quality
I would recommend this to a friendDissatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator was delivered and “set” by a “professional” and the doors sit 1/4” out of line at the top. I’m tall, so at eye level and annoying. Door has selves large enough for milk cartons, however was not fit or assembled properly. Self broke loose with a gallon of milk on the floor. Self also cracked, but is usable. After years of wanting for a nice refer, it looks destroyed after only 2 weeks !
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Discussed, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Freg
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Whirlpool side by side is great. Just what I was looking for and price was right.
I would recommend this to a friendOkay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is okay for the price. The ice machine isn’t the best, it acts like it gets worn out fast from doing crushed ice and stops working.
I would recommend this to a friendVery satisfied with this purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. It replaced a Kitchenaid, and I was worried I wouldn’t like it as much, but I do. Great output on the icemaker.
I would recommend this to a friendExcellent refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator carefully packaged. Like the color
I would recommend this to a friendGood frige
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always work with my favorite sale person at best buy. He provideds good service, right product, and great price for what I needed.
I would recommend this to a friendGreat Refrigerator Fingerprint Resistant
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything working flawlessly good and keep the food new for days
I would recommend this to a friendLoving it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my fridge. I don’t think the freezer would be spacious but it actually is.
I would recommend this to a friend- Cons mentioned:Freezer capacity
Whirlpool fridge
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shelves don’t move. Ice maker quit. It is currently in my garage. Brought old one back to the kitchen.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Bobb,
We value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend