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Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.1 out of 5 stars with 2455 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,455 reviews
  • Rated 2 out of 5 stars

    Hate it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this refrigerator. I hated my last refrigerator but I hate this one more. Same size as the last one but seems like there is less space. Also, if this is fingerprint resistant, I hate to see one that wasn't. This has nothing to do with Best Buy as they delivered it on time and were very careful and polite.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Hawkster, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 5 out of 5 stars

    Tenants were very happy with the refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the double doors and the fact that the water and ice can be taken from the door. Very Happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome experience will purchase again. Thank you very much

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    damaged product was delivered.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator delivered to our house has damages.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey refrig, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great refrigerator for a tight space.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More storage than the old traditional refrigerator. Plus it has the ice/water maker.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    It’s the only refrigerator that would fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the only refrigerator that would fit we don’t like it but we don’t have much choice you put stuff in the back of the top of the refrigerator and it freezes ice cold Hard I would return it if I can find another one that would fit very cheap fridge raider

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey brllo, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far my experience been great with little concern that i see water drops on the water exit

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 1 out of 5 stars

    No cold water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer side too small. Also water dispenser in front of ice dispenser would cause water dripping besides the water never came out cold, even after rep came out to adjust it. Returned it.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Whirlpoolreviewer, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is great. Ice maker splats ice everywhere if you hold to long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits in my kitchen perfectly, and keeps my food cold and fresh

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too narrow inside

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a nice refrigerator but it was to narrow for us and I measured wrong s9 we had to return.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I don’t recommend this fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the fridge for you it’s very loud I have to shut my bedroom door at night to go to sleep or the noise will keep me up

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      HI Grandpa, we value your time and would like to look into the concerns with your refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great fridge for the price .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price is actually really good . If you are looking for small fridge but still look good .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit. The installation took less than 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales associate was great!!! He had knowledge and was very courteous. Mark

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    little small for the size

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this product in timely manner. The product is solid with great performance features.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Refrigerator review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator was dented when it arrived and it’s small

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Vivi, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product.. easy to use..can recommend it to others who's looking for a nice refrigerator..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a fridge in a pinch and Best Buy made it happen! Quick and easy delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well and makes small ice cubes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was pleased with the refrigerator. Wish they could have delivered it inside my house.

    I would recommend this to a friend