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Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.1 out of 5 stars with 2455 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,455 reviews
  • Rated 5 out of 5 stars

    need it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we was with out a refrigerator for two weeks your was right on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and good help finding the product to fit my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    have had no problems with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great a little small but perfect for me and i i love the ice and water machine

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little shorter than I expected and really not a whole lot of space to put stuff

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator the only thing I could suggest would be adjustable shelves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with new Whirlpool side by side. Very well planned inside by company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refigerator. perfect for a second refigerator for the basemenT. Great for using it for parties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and the amazing technology It’s self regulating temperature feature is neat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Looks good in the space left below the cabinet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool refrigerator ease of use no problems space was limited

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    motor was way too loud.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the finish on the refrigerator. Loved everything about it. The motor was too loud.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product .very easy to use We recommend 5 stars

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor start with fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a terrible time with delivery being rescheduled 3times, then they had to return to make ice-maker hook up. Two weeks later the fan broke and we had no fridge for over a week while waiting for repair. I have it a 2 instead of a one as it does seem to be working now but I think we deserve more than the $100 gift card offered.

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates. WhirlpoolBrand

  • Rated 5 out of 5 stars

    good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful and professional like BestBuy nice staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good - works well - lots of space inside. A little noisy when making ice but that's okay.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very unhappy customer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unhappy customer! The bottom right and left of this fridge has a gap - white wires are exposed. I bought it online because the picture does not show this issue. It is false advertisement.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We manufacture different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along. WhirlpoolBrand

  • Rated 2 out of 5 stars

    damaged from wharehouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but it was damaged and a replacement will take 3 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and makes organizing easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 3 drawers and the shelving on the door. Makes for great organizing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase love the ice maker works very good

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Whirlpool Quality went downhill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 7/30, Delivered 8/5, Died 8/20. Whirlpool Service arrived 8/26. Need parts, maybe in 2 weeks. Fridge 55 degrees, Freezer 29 degrees. Shelves junkie plastic.. Cannot substitute as we are size restrained

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey largin, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand