Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.1 out of 5 stars with 2455 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 2,455 reviews
  • Rated 5 out of 5 stars

    I love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new frig is so versatile and easy to use. I like the freezer room also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge but took 3wks from when I ordered to be delivered

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just bought this fridge and so far so good we love it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so good choice

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is not what I expected. I replaced an older Kenmore Elite and I wish Sears was still around. The plastic is cheap and it’s not roomy at all. I have had to already replace one of the drawers and it took them sending me two different drawers to get the correct one.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Trish, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Came on time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good.... what else do you want me to say?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All my appliances rock

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome products! Best Buy is always helpful if I have a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the ice & water

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first fridge with ice and water we love it ,the stainless is nice also !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My buying experience was great. I also love the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my first major appliance purchase for my condominium.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice refrigerator but don’t have it yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t received it yet. I think it will work for our small kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Basic Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great basic fridge. The Ice Maker and water dispenser work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful piece

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Really love the controls. Quality product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything is amazing. Very cold freezer. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly in my kitchen. Much larger capacity than expected.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dryer machine was dented, no user manual, etc.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appears to have been out of box that was not ordered, big den on bottom side, no user manual. Very dissatisfied and happy to have to deal with this problem! Will have to back my Best Buy store to take care of this problem.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi Susie, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it fits the perfect in my kitchen. Love it completely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new fridge, very nice and has good space for groceries!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ice maker not dispensing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need fixed or replaced. very unusual. I am always satisfied with Best

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Mountainman70, we value your time and would like to look into the concerns with your Whirlpool® Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Looks good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything I need in a refrigerator. Fits my space perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge was easy to install and water line easy to hook up

    I would recommend this to a friend