Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.1 out of 5 stars with 2464 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,464 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Whirlpool Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Love it. Does a great job with plenty of space. Easy controls and love the design. I just can’t say enough. Great, great, great, great, great. IIIIIIIIi

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Great refridgerator for the price

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is slim and compact and has a very affordable price to go along with it. My only complaint is the freezer is really small. If you are ok with that then this refrigerator will give you years of happiness.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Exterior temp control panel

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only issue is the fridge/freezer temp. control buttons are part of the exterior water/ice panel. Therefore, the temperatures are easily unintentionally changed when dispensing water and ice. Otherwise a fantastic fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    good to go

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the large refrigerator section. Since we have a large freezer we didn't need the large one on this model. Like this well enough that we purchased another one. same model

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezer capacity

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, its a great refrigerator. Only think i dont fully love is the size of the freezer side. Still giving 5 stars because its great and runs amazingly. Has crushed ice and whole ice options, the ice and water locks so my 3 yr old doesnt play with it. Its a great buy, just wish the freezer side had a little more room.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Small size appliance

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functional for small household of 2 adults. Prefer up and down not side by side

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Great Fridge.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is wonderful. Especially the fridge section. It's roomy and has lots of adjustable shelves that are very strong and sturdy. The water and ice maker are also great. The only complaint I would have is that the freezer space is a bit small. It's a trade off though. If you know you need a bigger fridge section and you want lots of features and strong shelve surfaces and can do without an abundance of freezer space, then you are making a great purchase. The only other thing I need to say is that I've never had a refrigerator that had better seals. When I shut the doors, it's like a bank vault closed. What does this mean. Whirlpool didn't skimp on the quality. It's a very solid, well built refrigerator.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 5 out of 5 stars

    Good solution for smaller spaces

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Older refrigerator is on its last leg & the ice maker died so I was in the market for a replacement. Found this one on the Best Buy website and it fit my limited demenitions perfectly. Ordered it and was notified every step of the way & it actually arrived a day early. I was notified about its arrival so I went to the local BB to get promptly loaded up. The refrigerator has worked flawless so far with probably my one minor complaint. Under the ice & water dispenser there is not much to catch any extra water so it usually runs down the front of the fridge. I've just learned to await the last drip before removing my cup so really a mute issue now. Freezer side is quite small and refrigerator side has limited shelving but with the small dimensions I was working with I knew what to expect with a side by side.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    New fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little different design than my last fridge. Getting familiar with the shelving and set up. Can be a little noisy at time but overall works ok.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Whirlpool fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Exactly what we were looking for in a fridge. Great fit and it fits all our needs. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    So Much Room!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge might be small, but it seems to have just as much room as my last large refrigerator. The freezer room continues to amaze me. It looks magnificent in my tiny kitchen. Fingerprints and water drips wash right off. And the water and ice in the door are awesome. I couldn't be happier with my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Love the Black Stainless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would review this refrigerator at 4.5 only because the shelving is not adjustable. It has a louder humming that my old one. Im adjusting to that. It's not overwhelming It is very attractive! I would purchase again. Great price.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator for the price point. Freezer is small. Time will tell if this holds up better than our last refrigerator which was a Samsung and had to be replaced after 4yrs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This Refrigerator Fulfils a Need

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I generally like the new refrigerator. I especially like the ice maker and the size of the ice. Unfortunately the door for the water filter at the very bottom of the fridge won't open and am waiting for a Whirlpool service rep to come and repair it. I don't think a new appliance should have to be repaired at all. Another thing I don't like is that the shelves in the refrigerator are not adjustable. That's a biggie for me. I cannot rave about this appliance but it fills a need and was within my price range.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 4 out of 5 stars

    Whirlpool 21.4 Cu Ft side by side refrigerator

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my refrigerator and was disappointed because the freezer light was not working and the refrigerator door was not even with the freezer door. Best buy was really quick to replace the refrigerator and so far it is better than the first.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezer capacity

    Rated 3 out of 5 stars

    Great fridge!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works super good! Gets super cold! The only thing I would like better is the freezer to be bigger. Probably a good video to view it in the store and not buy off website.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for small spaces

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got lucky as the refrigerator we ordered didn’t fit in the space, and we needed one that day. They had this refrigerator in stock and came back to deliver it the same day. It works because we have a chest freezer, but if not, the freezer space is much to small for a family of four. Overall I like the space and setup of the refrigerator section, and it works for the space we are in. Pretty good with smudge proof. I’ve only had to spot clean twice in the past month, but I do have three boys in the house. Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    My new fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good size. It's slightly smaller than my previous fridge. I wish the freezer was a bit bigger

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale. Works very well. No issues at all. Have been using for 2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Why Not Send Me a New Ice Bin?

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the refrigerator is excellent. However, the ice bin is defective. Following the instructions on how to remove the ice bin which is "lift up the front of the storage bin and pull it out," but it would not come out. I tried multiple times. After playing around with it, I managed to get the ice bin out of the freezer. I had to lift the front with one hand and use the other hand to push up the rear of the ice bin and wiggled the bin up and down and from side to side to remove the empty ice bin. I tried to remove the ice bin when it was full of ice by using my method. I could not remove it. I called Whirlpool customer service. The agent told me a service agent would have to come to my home and assess the problem. If it was not considered a warranty issue, then I would be charged over a hundred dollars for the service call. I told the agent that the ice bin appeared to have additional plastic on the left side where it slides on the left mount in the freezer. The right side of the bin did not have this additional plastic. Again, the refrigerator is excellent. However, Whirlpool could make it easy on itself and me by sending a new ice bin. The technician is scheduled to come on May 18th. I wait to see how this is handled.

    I would recommend this to a friend