Customer Ratings & Reviews
- Model:
- WRS321SDHV
- |
- SKU:
- 6078402
Customer reviews
Rating 4.1 out of 5 stars with 2464 reviews
(2,464 customer reviews)Rating by feature
- Storage Capacity4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Design4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
smaller refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does what it should fits the space I had so it is a little smaller but is all good
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 4 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice looking, fits perfectly in to the space, quiet.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Pros mentioned:Lighting
Rated 4 out of 5 stars
Whirlpool Side-by-Side again...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a previous version of this refrigerator. It worked well after a few hiccups. The house I moved to had a GE fridge which was driving me crazy with the amount of noise it was making and I bought this one. They have improved the ice maker dispenser (used to shoot ice all over the floor). They both had great lighting and once they settle in, keep their temperature solidly. Door space is good. I would say the only negative is the lack of adjustable shelves. Max height is 10" and I have several containers which are slightly over 10". I had to remove one of the shelves so they could fit but also lost storage space.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Cons mentioned:Freezer capacity
Rated 4 out of 5 stars
Overall a good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the in-door dispenser that dispenses both water and ice; they have separate spouts and when dispensing ice, there is enough room on the tray to actually set a cup on to catch the ice (the spout/chute that the ice comes out of is at the back of the dispenser area). (On the only other stainless refrigerator this size that I found, the dispenser inset is too shallow to set a cup on.) The top shelf should be 1/2" to as much as 1" lower to fit a milk jug or wine bottle with a bit of space above it. The 30" size fits nicely in a small kitchen. The handles are attractive and sturdy. The freezer is a bit narrow but it has a decent amount of space for the size. Shelves are pretty easy to clean.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Cons mentioned:Freezer capacity
Rated 4 out of 5 stars
So pleased with my purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator! The refrigerator side is perfect! I kove all of the space and the glass shelves. It is roomy and there is plenty of for my food.I can now see everything and keep it organized. We love the ice maker and the fact that we can have cubed or crushed ice. Since we can now get filtered water from the fridge, I don't have to buy bottled water anymore which will save me money! My only negative is how small the freezer size is. I wish it was bigger. It works in my kitchen space and looks great!
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
It's perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a fridge that is just a fridge. I need it to make ice and keep my food cold. I previously purchased a Samsung and had so many issues. This fridge is great! It does the job with zero issues.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Freezer capacity, Noise level
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisy first 3or4 days,pretty quiet now,freezer a little small,fridge is fine
I would recommend this to a friend Rated 4 out of 5 stars
Whirpool sideXside
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a replacement for the same model / size that was 15 years old, Hopefully I'll get the same good service from the new one. The freezer shelves are better allocated but the refrigerator shelves are not as user friendly as I can not get a whole water melon in without removing 1 shelf. The price was just a few dollars more than what I paid for my old one 15 years ago.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend- Cons mentioned:Freezer capacity
Rated 4 out of 5 stars
Large fridge side, but tiny freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice refrigerator and I love the interior of the fridge side. However, the freezer side is extremely small! If you are a healthy eater and have mostly fresh food, this is the fridge for you. If you have the need to store anything frozen, you will need to be very picky as there just is not enough room. None of the shelves allow you to put a frozen pizza in the box, you have to remove it from the box because the shelves are not adjustable.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friend - Cons mentioned:Freezer capacity
Rated 4 out of 5 stars
Great Fridge for size and price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a refrigerator that fit a specific space in an older home. This specific one fit the bill. The previous fridge was a little larger in cubic feet and had adjustable shelves where the shelves are not adjustable in this one. Overall, everything fits though so it is not a big deal. There is 1 less shelve in the freezer but again, overall, everything fits fine. I am very happy with this Whirlpool. The finger resistant stainless steel is wonderful. I love it. The indoor ice maker and water works so much better than the Maytag I had before. This is a good buy. BestBuy did a great job of at the door delivery too during this pandemic.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Pros mentioned:Lighting
Rated 5 out of 5 stars
Perfect for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge well lite and organized. Had it unpacked and running in ten minutes
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Cons mentioned:Noise level
Rated 4 out of 5 stars
Needed a New Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this refrigerator as a replacement for a 25 year old that was getting loud and the ice machine stopped working. Delivery was excellent. After a day or so it started getting loud like the old one. I had a repair person come out and the problem was fixed. The refrigerator is a bit smaller than my old one but I haven’t had any problems fitting our food in it, for two or three adults it has enough room but any more than that it would be too small.I had to adjust the temperature control but after I had it set it was just right. The ice maker does a good job. So far I am pleased with my purchase.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Freezer capacity
Rated 5 out of 5 stars
Whirlpool 21.4 Cu. Ft. Side-by-Side Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this refrigerator. We have a small space and it fits perfectly. We wanted ice and water on the door, and it works great. The freezer is very small, but because of our space issue, we compromised the freezer space for the ice and water. I would recommend this product.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Pros mentioned:Fingerprint resistance, Size
Rated 4 out of 5 stars
Our new addition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product nice color, fit perfect in the small area we have for a refrigerator. I like that temperature is easy to set. Most enjoy is no fingerprints
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
As expected and works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything from order to delivery went very well. The fridge is very nice looking and is what I expected and works great. The fingerprint resistant stainless is really nice. It would be nice if all was that finish rather than only the doors. Only minor things to mention that do not affect the working of the fridge: 1) the ice (cube and crushed) from door 'spits' out really fast and sometimes drops on floor, 2) no below ice/water tray to catch droppings of ice and water, 3) the water from door is not as cold as I would expect even though it is set on coldest.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Cons mentioned:Freezer capacity
Rated 5 out of 5 stars
Fridge review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge so far. Freezer could be little wider but givin space I had to put it in its fair.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Freezer capacity
Rated 5 out of 5 stars
Great side by side Refrigerator
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator for my (older) parents who have an mid-century home which can’t fit the newer- wider models. As it turns out it’s been perfect for them. Plenty of room on the fridge side for two people. The freezer side is small/narrow which would be a problem for a family. However, the ease of finding what they need has more than nade up for it. Parents say the prefer vs. having to bend down as with the bottom freezers of French door versions.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
So far so good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had little over a year and still working great. No problems so far. It a nice size for one person or couple.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Cons mentioned:Freezer capacity
Rated 2 out of 5 stars
Throes of the Icemaker
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you, like me, are (or were) looking to fit a side-by-side refrigerator and freezer with an ice dispenser into a small space, I would strongly encourage you to keep looking, rather than purchase this product. If you hook up this refrigerator without a water line, you will actually have an OK time with it. Just don't expect to fit any frozen pizzas flat in the freezer; they won't fit. The capacity for both the refrigerator and the freezer is small, and you probably know that already if you're looking at this. It does maintain temperature very well, though, which is a point to be commended. The problems with this product are entirely related to the ice making and ice dispensing, so if that's not relevant to you, by all means disregard it. The ice maker has known manufacturing flaws which have not been addressed by updating the design, instead requiring a call to a service tech. When the ice maker draws in water, some of it trickles backwards toward the evaporator fan and it begins to build an ice dam which will eventually need to be removed, as it causes the evaporator fan to run against it, damaging it and making loud noises. A tech will likely just caulk around it for you to make it less likely for water to trickle back towards the fan. The actual ice dispenser is barely functional or dependable. Every time I use it to dispense whole ice cubes, they get stuck in the chute and I have to manually push the flap to unclog the chute. This problem is further exacerbated by the fact that the ice crusher partially runs even while it's disabled, causing it to spit out partially crushed chunks along with your whole ice, and unless you're using something very wide to catch the ice, it will end up all over the floor. When I had the tech out to look at the evaporator fan, I brought up this issue as well, and I was advised that it's just a fault of the design; they all do it and even his similar refrigerator does the same. This is an expensive product and I would honestly expect more out of it for the price, but I cannot in good conscience recommend it. Find something else that fits your space.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Overall performanceCons mentioned:Freezer capacity
Rated 4 out of 5 stars
Good fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good refrigerator. Easy to clean shelves the only issue is the ice maker takes up vital freezer space.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend
















