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Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.1 out of 5 stars with 2464 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,464 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Whirlpool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great just what we were looking for. Bestbuy install was a plus

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezer capacity

    Rated 3 out of 5 stars

    no freezer space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking refrigerator and works great. But very limited freezer space. Normal freezer groceries do not fit!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water that comes out isn’t cold. One of the small drawers is difficult to put back the way it was but other than that it’s good. Looks very nice in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Pretty good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of plastic. Relatively good design. Some features indicated in "signs" on item are not, in reality, present, for example, water filter, metal ice control bar. Otherwise, having waiting a long time for a fridge, we are content. Delivery guys were superb.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Good product with some minor flaws.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far after 2 months. Ice maker is a bit noisy but it's productive. Be careful with the water and ice dispenser as it dribbles water and ice out so hold the cup for an extra second. Overall a good product with some minor flaws. Also the very back left of the top row in the fridge gets very cold to the point of freezing at the default setting so be careful(good problem to have imo).

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity, Temperature control

    Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits in a tight apartment space. The freezer is small. The ice compartment plastic bottom broke but that might have been because we added our own store bought ice. The back of the fridge gets a little too cold and freezes food/drinks. But overall it works for our family.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Amazing fridge for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fredge checks all the boxes: energy star, fingerprint proof stainless, and all around cooling. I really like the sleek look of it, with no exposed handles.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Made in USA, but lacks desirable features.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy to find a frig that wasn't too tall to fit in the space. However; the shelves in the refrigerator are not height adjustable. Really surprised me as I thought all refrigerators had adjustable height shelves. Sure wish they were because we are very limited as to where we can place various items. All of the salad dressing and flavoring bottles can only go on the top shelf. Same with soda bottles. Milk can only go in one of the trays in the door. We are responsible for not having discovered that before we bought, but we had a very limited space where the frig had to fit. Once I found one that fit the space, all other wants had to be given up. Also, the ice/water dispenser in the freezer door will not easily accommodate glasses taller than standard.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good, but loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little noisy, but it works great! Very smart to have the ice and water separated.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Love the black stainless!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge was delivered with a small scratch (we received a best buy gift card as compensation, portion scratched was concealed anyway so wasn't a huge deal). Fridge has a few annoyances but works well and quietly. Ice falls out of the tray for some reason and ends up in the rest of the freezer. One of the drawers was slightly open when trying to close the fridge door and ended up cracking the whole drawer. Hard to fit a gallon of milk on any of the shelves except for the top one.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Good Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how big the fridge space is and how much room on the door there is for condiments and milk. I don't love how slowly the ice bucket fills up or how small the freezer space is.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Replacement Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible!!! Second time ordering this refrigerator because 1st one came damaged and missing the can caddy that is advertised with it. Besides not being able to hook up the new water line because the shutoff valve wasn’t behind the refrigerator. To make it right with me I was told I would get the new refrigerator, they would install the new water line and I would get the can caddy that was supposed to come with it! The guys that delivered it were very professional and nice, however they said they knew nothing about putting the new water line/shutoff valve in behind the refrigerator and this refrigerator didn’t have the can caddy like promised either!! Plus, I’ve been noticing the refrigerator randomly leaks where the water/ice comes out!!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via:
      Facebook at https://tinyurl.com/Whirlpool-Facebook
      Instagram at https://tinyurl.com/Whirlpool-Instagram
      So we can investigate this further to see how we can help. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and was perfect for a lot of room in a little space for this fridge.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Good fridge - small freezer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good refrigerator and sold at a reasonable price for stainless steel. The only thing I am a little disappointed with is the size of the freezer. Given the size of the ice maker, the freezer usable area is quite limited and it becomes a challenge to fit things. Also when opening the door frequently the ice maker drips a bit - but this could be due to condensation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Best deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is perfect for the space. It looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good buy, great looks, everything working so far, the ice maker and the dispenser.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for a smaller size kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the looks of this refrigerator. The refrigerator side is roomy and has lots of storage options. I wish the water/ ice dispenser on the outside of the freezer had a removable drip tray. You have to wipe it out and wipe the drip the runs down the front of it after each use. If you don't mind wiping it each time... This an attractive and ample storage for it's size refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Sturdy item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is great. Looks great and size is as described. Inside could be bigger.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT VALUE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE REFRIGERATOR FOR THE PRICE, DELIVERY WAS A BREEZE, FITS WELL WITH ALL MY OTHER STAINLESS STEEL APPLIANCES.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Freezer capacity

    Rated 5 out of 5 stars

    Good fridge for small space

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge for a small space. The freezer side is pretty tight in space. Water and ice works, but there could have been a tray to stop water flowing down. Otherwise, all good

    I would recommend this to a friend