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Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.1 out of 5 stars with 2464 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,464 reviews
  • Pros mentioned:
    Overall performance, Size

    Rated 3 out of 5 stars

    Whirlpool stainless steel fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice appearance and perfect size for my small kitchen. The only two problems is the ice maker on/off switch that is so hard to locate. The other issue is the lack of instructions that should be available at time of delivery.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the refrigerator. One problem I am getting leakage from the ice maker.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Not Worth It

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this refrigerator because it was the only one that fit in the space of the old one. Delivery was great - the guys took the old fridge away and installed the new one and leveled it. No complaints there. None of the shelves are adjustable except the ones in the door, where you can put a two liter bottle but anything shaped like a bottle keeps falling over every time you open the door. If you want to put a gallon of milk in the fridge, it barely fits on the top shelf, with the lid hitting the top. Same with the orange juice. There is a water and an ice dispenser on the outside of the freezer door, but the cutout is so small that you can't reasonably place a tumbler (thermos water bottle) underneath the ice or the water dispenser. When you angle your tumbler to get ice, you invariably hit the water dispenser, which then spews water not just in the drip tray but also all over the floor. If you accidentally brush up against the control panel, next time you go to get something out of the fridge, everything is frozen. On top of that, even if you set the temperature correctly (default setting), stuff that is all the way in the back is always frozen. And the most bizarre thing it does after you get ice, it will spit out an ice cube many minutes later.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Nice Side by Side

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge that fits the area. Lots of fridge room. Freezer is a little small but adequate

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Excelent Price and quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend to get this fridge, excelent size and design. The quality is also awesome, I wish i was helped to put it inside the house but because of the crisis, its understandable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect size for two to four people to use it. Love the stainless steel

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Smaller and functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's more compact than my old one, which I wanted, and everything still fits.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    FLAWED DESIGN, SKIP IT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $1500, you'd think it would have some basic common sense features #1) You cannot adjust shelves!! (see pics) You can on the side doors but not in the main compartment. So don't buy anything tall #2) Temperature adjustment should be simple like a pic of a thermostat or maybe red on 1 end/blue on the other? Instead you get 'bars' that even the manual contradicts itself on #3) Wanna turn off the auto ice maker (in the door). Good luck! #4) Wanna level the refrigerator? You can't. It's on wheels. #5) It looks good... but only from the front (see pic) I could go on, but it's a very flawed design. These are basic & would've cost very little for Whirlpool to correct. Maybe you can adjust the shelves in the $2000 model.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Family use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good product. I have no problem, more space, easy to operate and we like it very much.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistance, Size

    Rated 5 out of 5 stars

    Small but nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and compact fridge! Easy wipe off and fingerprint proof! This particular one is a lil small on the inside but overall a great appliance. So far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grreat refrigator for my needs, fits my space perfectly, works great, I don't know why other users are complaining about noise

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My great frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lovecrhis refrigerator! Although, smallercthan my mast one it is huge on the inside. It cools & feezes beautifully and looks great in my kitchen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator section in great the freezer shelves are ti narrow. My previous fridge had better spacing. But it still works well

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 3 out of 5 stars

    Frigidaire refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. But, two issues one the ice machine quits making ice for no reason. Secondly, the freezer section is so small. I can't even put a DiGiorno's pizza box in the freezer. No, I would never buy this product again. But I'll give Best buy one more chance when I purchase a new refrigerator that is larger more efficient and the ice machine works. Buyer beware!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Nice if you're deaf

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, ice maker/water dispenser works well, good interior lighting, keeps food cold. Ah, but the noise. I don't expect a refrigerator at this price point to be really quiet, but this particular example is beyond unacceptable. It isn't just the volume of the noise but the character. There is a "normal" buzz or whir that is loud but borderline acceptable, overlaid with a throbbing variable pitch noise that is impossible to ignore. We have a bedroom on the opposite side of the kitchen wall where the refrigerator is located and the low frequency throbbing noise comes through the wall and is, at times, loud enough to disrupt sleeping. I'd read the reviews and saw a few other comments about excessive noise, but I also saw some that praised the lack of noise. Obviously they don't all sound like ours, but if you buy one you can't depend on getting a quiet one. Ours is so bad we'll probably bite the bullet and buy another refrigerator. It won't be a Whirlpool.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey perf, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Looks great, works great. Seems great

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 4 out of 5 stars

    8 out of 10

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, could have used a bigger size. Ice maker works wonders. Once in a while the fridge gets to cold and the eggs and milk will freeze. That is why I give this a 8 out of 10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems like it will be a good refrigerator for us. I wish the shelves in the main compartment (as opposed to on the door) were adjustable for height.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Nice fridge.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have h ad a problem with the ice through the door feature. Every time I get ice I also get styrofoam in my glass. I have looked at the different areas of the ice maker to try and resolve the problem but couldn’t find anything. I have called the appliance repair line and they are coming out tomorrow, hopefully the can solve the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this fridge to replace the old, outdated fridge that came with the house I bought. Not really much to report. Unlike the old one, it works properly and has a water/ice dispenser. It's a little smaller than I would prefer, but height restrictions severely limited my options.

    I would recommend this to a friend