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Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.1 out of 5 stars with 2464 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,464 reviews
  • Rated 4 out of 5 stars

    Great fridge but wish it had adjustable shelves

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great for the most part, but I wish it had adjustable shelves. I prefer to keep my gallon of milk in the fridge and not in the door, but the way the shelving is configured, it leaves no real room to do this unless you actually remove one of the shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a smaller size fridge, it is a great one with nice features. the capacity on fridge and freezer is pretty good. Looks beautiful and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my Refrigerator!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this purchase of my new refrigerator!! It looks beautiful and is very quiet. It is also very easy to move. I had such a great buying experience from my purchase in the store. Also my delivery was exceptional. I am a Best Buy customer for life!! Great store!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge overall.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this fridge overall. I didn't give it 5 stars for a couple of reasons. 1. Frost gathers on the ice chute. 2. The fridge moves forward a little bit when you open the doors. 3. The shelves inside are not adjustable. Other than those three minor things, I really like it.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 3 out of 5 stars

    Too small.. no space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very small … the freezer has NO ROOM. This side by side is a joke

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Whirlpool refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales men at Best buy was very helpful the first refrigerator delivery was defect not working so we contact best buy and replace the refrigerator. the second one is working excellent.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Beautiful Fridge but, noisy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Refrigerator was the ONLY side-by-side fridge I could find to actually fit in my 68” opening under my cabinets without having to make alterations ( Most new refrigerators range from 69-70”) I absolutely love the colors/appearance in black stainless. The fridge is deep & wide enough to fit a pizza box. The door shelf’s are wide to accommodate larger bottles. Have only 2 negatives. First, it can run noisy! This is a repetitive theme I’ve read in prior reviews. My new dishwasher is quieter! Second...the ice & water work great but, the inside of the ice maker has no drain tray. Sometimes Ice melts, drips and flows out the front down the freezer door. I try to wipe it out frequently after use. Just hope that the noisy sounds don’t means it’s a short lived product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    xxxx

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is smaller than the one I initially chose, but I can adapt to that. If I'd had an opportunity to see this one I would not have chosen it because the shelves are not adjustable and that's a BIG problem.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sr. Administrative Technician

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent appliance at a great price, I will definitely come back to best buy for future purchases. RB

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking refrigerator! Easy to keep outside door clean, no grandchildren finger prints! Wished the top shelf was deeper. Otherwise, I like it a lot!

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 1 out of 5 stars

    don't waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AVOID this refrigerator you will thank me later! I absolutely detest this refrigerator, shelves don't move, water filter system distributes a trickle of water, I had to buy a separate 5 gallon water dispenser after finding out how terrible this one is. Can't really fit milk size containers on the shelves so the side door gets packed and swings open like there is not hinge banging my wall constantly. And the freezer is tiny there no way you can fit a frozen pizza in it for instance, oh yes the best part is that the ice maker is horrible and breaks easily.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook at https://tinyurl.com/Whirlpool-Facebook or Instagram at https://tinyurl.com/Whirlpool-Instagram so we can investigate this further to see how we can help. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Not what it appears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not finger print resistant. Very small the way its made. Cannot fit much in the freezer and it would of been better to have a way to adjust the shelves better in the refrigerator side. Overall I would not purchase again for the overpriced thiso ne to begin with.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks very nice the design it’s amazing we love this refrigerator very easy access to the inside been a 2 door separate from frizer

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 5 out of 5 stars

    Lg fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge but freezer u cant fit a pizza flat lol

    I would recommend this to a friend
  • Pros mentioned:
    Design, Lighting

    Rated 5 out of 5 stars

    Fab Standard Model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model was perfect and simple. It fit in the space, the ice and water dispenser are nice. It was the first time I had seen the ice and water dispenser have two separate buttons to dispense. Lighting is good.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    My New Whirlpool Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this refrigerator even though it's a little smaller than my old one. It's much quieter and keeps everything at the best level of cold. I also am very happy to have no fingerprints, and I can still have my magnets attached.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , but freezer on the small side but it’s nice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Homeowner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is working just fine. Installers did good job.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Great fridge and options

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer can be a challenge because of limited storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small but good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful refrigerator on the outside. The inside is nice but the fact that the shelves are not adjustable makes some things difficult to fit. Gallon milk bottles practically hit the top of the fridge. Other than the tight shelving, it’s a good fridge!

    I would recommend this to a friend