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Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.1 out of 5 stars with 2464 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,464 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezer capacity

    Rated 5 out of 5 stars

    The refrigerator met or exceeded our expectations.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works well and looks good. The freezer part is small, but we knew that. The refrigerator part is very roomy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice refrigerator, the refrigerator doors hold quite a bit which is helpful because the shelves are not adjustable. The ice maker is a bit noisy, but overall we are satisfied.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 3 out of 5 stars

    Shelves scratch easily!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No kids at our house, 2 adults and in less than a month, the glass shelves are already scratching using glass and plastic items only. Unbelievable and disappointing! Also, the freezer in this fridge is extremely small. The filter for the water/ice is near the floor, which is an odd and hard spot to get to. The delivery guy said to always make sure you have a towel on the floor as some water will come out when you change filters. Poorly designed in so many ways.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirl pool fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally loved the fridge so much i bought it again when i moved.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to find a refrigerator to fit in the space. Great looking and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    None

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking refrigerator. Fit well into the space that we have. Easy to install, works as expevted

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 5 out of 5 stars

    Sid by Side Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value for the price. Be prepared that there is a waiting period if it comes damaged & there is a shortage of appliances due to COVID-19. I like what I finally was able to get & the Best Buy store & delivery staff were very helpful finding me a similar item when the 1st one came damaged. My only complaints are that the drawers do not slide smoothly. Also the freezer does not accomodate frozen pizza boxes unless there are on an angle

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Nice fridge came Inc in whole kitchen package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for our available space. Looks and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    Happy with Whirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Whirlpool side-by-side Refrigerator! It took us a little bit to learn the adjustments we could make, ie, temperature adjustment, ice maker etc. We decided a bit smaller would be better for us, so adjusting to size, it's working out for us. Love the fingerprint Resistant Stainless Steel. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fridge. On the Smaller Side

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really loved the fridge it is however on the smaller size. Since just 2 people were using the fridge it was perfect. But it's probably too small for a family. otherwise we never had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A great fridge for its size.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Whirlpool fridge meets our needs as it has an ice maker and water dispenser. This was the main reason for the purchase of this particular fridge. Other reasons were the size to fit our apartment space and also to get a side by side as our previous fridge did not have an automatic ice maker and was a top freezer, bottom fridge type of unit. It is a smaller unit at 21.4 cu ft., but meets our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator looks great and is operating well! It fit in the space available with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves the refrigerator. They really love the ice maker. Would most definitely recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good fridge, but funny tasting water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my fridge installed by BBY, and they did a great job. They told me to run about 2 gallons of water through the water filter and dump out 3 things of ice, and that would help or do something with the filter. I did that (and more) and it still tastes funny. Almost plastic-ish water and ice cubes. I would return it and get a different fridge, but the house I bought has all whirlpool appliances and this is the ONLY fridge with the ice maker that fits width wise in the premade cutout section. My water bottles also froze in the fridge side from being so far in the back, which was annoying as I had it on the recommended cold setting; but other than those things it is okay. It keeps everything cold like a fridge should.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great Fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. It does humm a bit. Love the clear shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Solid and great for our space!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although we bought this model at the Best Buy clearance center, it works amazing! It has a couple of dings, but this is our backup fridge, so it’s in our laundry room. Our service was less than favorable, but the refrigerator itself is solid.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Fits great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size of this. It fits perfectly. I wish the shelves were adjustable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice -- nice refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is beautiful looking and well-made for the most part. The shelves in the freezer side are way too small to store anything. Really wish they were larger even it there were fewer shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge and Best delivery times!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge replaced one of the same style after 25 years!! It works great, was easy to install ourselves, and looks so nice. The price was exactly the same as Lowes, Home Depot and Fred’s, but the delivery time was far faster than the rest. The Best Buy Geek Squad delivery men were so professional and quickly removed the old fridge for haul-away, unboxed and placed the new fridge in no time. We chose to self-install, but they were ready to do it for us. I will DEFINITELY buy all of my appliances from Best Buy from now on!

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the freezer space was larger & the refrigerator side was smaller. Freezer can't hold much.

    I would recommend this to a friend