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Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.1 out of 5 stars with 2464 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,464 reviews
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy ordering online. Delivered in a few days. Good setup service. Refrigerator is very nice, clean lines, and small enough to fit in our space. Happy we purchased it!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good appliance BUT ...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While we are overall happy with this refrigerator, the ice maker is ridiculously loud. The mechanism to dump the ice and the ice dumping are REALLY distracting.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Great fridge, but small freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator side is spacious, but only the door shelves are adjustable. The freezer side is very small, and none of the shelves are adjustable. Ice maker takes up about 1/3 of the freezer. Doors and handles are removable to accommodate narrow doorways.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Just Right Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a smaller frig for our tiny kitchen. Despite a loud noise that it makes, repair person is coming to check it out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and size for a tight kitchen space. Works well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool Side by Side

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the appearance and functionality of this refrigerator so far. Also fit perfectly, where we needed it to go. Time will tell how good, or hopefully great, this investiment turns out to be.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Nice refrigerator, especially for limited space

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We thought we would have a problem finding a frog for our limited space but Best Buy has exactly the size we needed in an excellent, nice looking refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator however the delivery staff left freezer door higher than the other. they had to send another guy out and he said that once the icemaker gets full with ice and the hose is full of water inside the icemaker the door will eventually come down and match the height of the fridge side which I find a little hard to believe and so far it has not happened yet so I may have to call again to have somebody come out and level the doors properly. Not happy with the delivery staff or the repair staff; they’re not very thorough.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    As expected

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker took a little time to figure out. There is no bar (like the manual says) but a button underneath to turn the icemaker on and off. Good if you have limited space like I do.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Great Fridge for a small space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a townhouse and am limited in size refrigerator I can have. This fit fine. Looks great. Ice maker and water dispenser easy to use. Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    Slvrfx

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my new fridge even after all the difficulties I had getting it properly installed. The fingerprint resistant is really a plus and I had not noticed that feature when I purchased it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirpool fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awsome love ice dispenser and the water really roomy inside as well

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Decent buy ! Freezer could be bigger.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent buy ! Freezer could be bigger. Set up was a breeze. I did however need to reschedule the deliver since their truck couldn’t fit into my driveway. Keeps food cold and fresh. Would recommend, just be aware freezer is rather compact.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Raymond

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My problem started immediately and I called technical service to for help.A technician was supposed,to be here today. He called me at 7:50am to tell me that he would be here between 12and2 He then called back to confirm what che was supposed to do. He then told me that the refrigerator was under warranty and he could not touch it. This is not the end of the problem but I have used up space. I am not a happy camper.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Double door refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job. Delivery crew great with setting up. Does not adequately store large juice or milk jugs on top shelf without having to be forced in. Put most large juice items on the bottom shelf for young daughter to reach. Was unhappy that one shelf arrived damaged and small dent on refrigerator with almost 2 week of emailing and calling resulted with still a broken shelf & just not paying attention to minor dent. Advised to send the whole unit back to store and order a new one or a replacement of $96 for one shelf via whirlpool. Finally gave up and duct taped my shelf together to use as needed the extra storage.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refigerator; quick delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement for my rental home as the water dispenser was leaking at the bottom and the technician gave me a quote of $600 to fix. With the acute shortage of refrigerators (size, capacity and price range) among the trusted brands the Whirlpool was the only one available. Managed to get it delivered the same week I ordered it. The cooling is good and it is the compressor is not too loud. The only compliant is that the switch for the ice maker is in an a very awkward location; you have to pull the bin to set it on or off

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Great fridge, questionable ice maker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and features for a small kitchen. The ice maker seems a bit temperamental. Best Buy delivery and haul away is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, no issues, works as it should! Would recommend to others

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Freezer capacity

    Rated 2 out of 5 stars

    “As Is” Cannot Rearrange or customize

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall size is pretty big. Yet, useable storage is bare minimum. Freezer is extremely small. Cannot rearrange any of the shelving in the fridge or freezer. The shelf height is “as is”. Unless, you completely remove a shelf in the fridge. Remember, you can take away, but you cannot rearrange or customize

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for the review, Smiley. It is through customer feedback that we are able to correct and make changes to, our products in respect to their quality and overall design. Whirlpool understands that valued customers, like you, are why we are in business. With that being said, over the years we do make changes to our products to improve the quality and function. WhirlpoolBrand

  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Family review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the right fit and it has been great, freezer sorta small for a family of 4 or more

    I would recommend this to a friend