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Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.1 out of 5 stars with 2464 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,464 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool 21.4cu.ft Side by Side Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator looks good & works very well. Its exactly what I expected & I'm satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard working item that does what it's suppose to. Love the design and size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. My first time for stainless steel. Loving it. Keeping things cold in the fridge and the freezer keeping things frozen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The back leg got bent, not sure if installers did this. Cannot be fixed per store. We will have to add wood or something to keep refrigerator from rocking each time door is opened. Also one of the shelves was broken. Store ordered one, was not the correct one. Had to take back and get the correct one ordered. It was an open box refrigerator.A bit of a problem, however was resolved. Not any options on shelf height adjustments. Cannot get gallon of milk on any of shelves except the door. If I had noticed this prior to purchasing I would not have purchased it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our fridge B. Bb.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Thumbs up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! Fits perfectly in our space. The delivery guys were amazing!

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works and looks great. Only thing I would complain about it the ice machine. The ice falls so hard and the way you need to angle your cup allows ice to fall onto ground d instead of cup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is perfect for the condo that we own. Our tenant is delighted with the space and functions of the refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Looks good, fits the space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we're not remodeling the entire kitchen, we are limited to a fridge that fits under the existing cabinet. This one fills the bill and looks quite nice doing so. It is smaller inside than the old Kitchenaid it replaces and the shelves are not adjustable, so we're still learning how and where to arrange all the misc bottles and jars that fill a fridge. I would recommend this to a friend who is stuck with the same size limitations but naturally, if size isn't an issue I'd suggest something else with more options. That said, the black stainless is stunning and easy to keep clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men who installed the refrigerator knew exactly what to do about taking the old and new one apart and putting back together again, our door was not the right size. They placed everything back the way it was. I recommend best buy for selection, price, and fast delivery!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the shelves are not adjustable. Like that their is water and choice of ice in the door.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge. Delivery people helpful and knowledgeable. Ice maker works great, but could use a little work on crushed ice.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator. Wish the shelves were a little more flexible in spacing and that the freezer was a little bigger.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Looks sharp! Only complaint is it didn’t come with something to catch the water and the water spout is positioned so if it leaks, it drips on the door.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 4 out of 5 stars

    Love the look !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Everyone tells me that I won’t lie the stainless steel to many marks and smudges. We are not having that problem at all. Also I love the well lit drawers. Easy to see inside.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    very good for the price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we had a GE fridge that had been working for almost 10 years but suddenly the freezer stopped working, we needed a fast replacement that can fit in the same size as we don't want to replace the whole kitchen , this fridge was just the right size , just a little smaller but we made it up by buying another mini fridge beside it , the price was very reasonable as well , we have it for more then 2 years so far , hoping that it will stay for 10 years like the GE fridge

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    nice fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good fridge, had a tight spot to fit in into. looks good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Whirlpool 21.4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of few refrigerators available if you have limited height under cabinets (86 inches). Unit has performed as expected. Only criticism so far is the refrigerator compartment shelves are not adjustable, which for a smaller refrigerator is not well thought out by Whirlpool. For instance, top shelf has most height, but cannot hold a gallon of milk or a sun tea jar. This forces you to store taller items in door which really limits you. Needs shelf adjustability!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Perfect soze

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for our location. Ice maker and water source is exactly what we wanted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it except the water & ice dispensers usually make a watery mess. It's so easy to see food on all shelves. Lots of room!

    I would recommend this to a friend