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Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.1 out of 5 stars with 2464 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,464 reviews
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator after ours died, we read the reviews and decided to buy it. We were not disappointed with our purchase, love the ice cold water and ice dispenser. It also has decent room inside both the freezer and fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new stainless steel whirlpool refrigerator great features with a sleek design

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Refrig4rator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't really get into the freezer very well). Also can't seem to get the temp right.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect for empty nesters

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've only had this a short time, but we are quite happy so far. It is a good size for almost empty nesters and the counter depth is perfect. The ice maker and water dispenser work well. The stainless drip tray is perfect to avoid issues with any water drips.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered my new whirlpool side-by-side refrigerator approximately a month ago. Was absolutely delighted w the product w one exception. The external icemaker jams from time to time and when finally releases with a tad of prodding, releases cubes fast and furious winding up on my floor. Dont think I'll order my next refrigerator with external ice/water dispenser. Just as easy to open the door!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been about 1 year of using this fridge and I had no issues. The filter works great and I have easy access to drinking water. My favorite part is to have acceptability of crushed and cubed ice with a click.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Love this refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good refrigerator. We’re a retired couple and this is right size for us. Larger family, it would be too small.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge with lots of capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. This was a replacement for an older model at a rental property. The price was good and it fit the kitchen perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    i

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has exceeded my expectations I'm so happy I purchased it. It fit perfectly in my kitchen the temperature settings are easy to adjust. My favorite features are the lce and water dispenser. However the inside of the refrigerator and freezer is on the smaller side. I wouldn't recommend if you have a big family,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge I love it. It has capacity of placing everything

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 3 out of 5 stars

    Whirlpool side by side

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer door kept hitting the middle wall between the freezer side and the fridge side. I contacted BestBuy. The technician from it said, “it’s defected” which meant it was not the deliver guys’ fault. BestBuy set up a return and exchange for another whirlpool fridge for us.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy with this refrigerator. Ongoing problem with ice cubes getting stuck inside the dispenser and keeping the opening from closing. Ice then melt and leak down the fridge. I came home and found 2 puddles on the floor. I had a tech out who said the freezer was too cold and cubes were freezing together and obstructing the opening. Reduced temperature still having problem but cubes aren’t freezing to each other. Also bins in fridge do not move smoothly.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 5 out of 5 stars

    Couldn’t be any better! A great find!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator, it’s beautiful! I took out 1 shelf and that made it perfect for my milk and OJ, and I still have plenty of room. I adjusted the doors slightly, so they are aligned perfectly. Love the ice maker and the water filter. I couldn’t have asked for a better refrigerator. It works for me. It doesn’t have a lot of freezer space, but I don’t need a lot. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After order was placed the unit was delivered on time and set p by a very good team. We have a few problems with the unit ,had to call service and they needed to order parts and stated it would be up to one month to get the parts and repair the ice maker. The service department took three days to get an appointment and showed on time and preformed worked as needed. Platinun factory service Thank You.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Does the job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is quiet. Lots of room in the fridge. The freezer loses a lot of space for the ice maker. Would like it if shelves were adjustable too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Fridge for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fridge is about 30 days old and so far im satisfied. It has enough space for a family of 3. Ice machine works well so far. It's pretty quiet except when producing ice. Overall decent for price point.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Whirlpool Refridgerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. It has plenty of space yet fits into a smaller area. Still waiting to get it hooked up to water supply for ice and water.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator for the price. Stainless is easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great organization Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator it has so much room even though it's a smaller refrigerator it does not feel like it. We had a bigger one before, but this 1 holds more than it did. We were totally purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Whirlpool side by side 33”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge delivery went smooth, yes it’s smaller but fits everything we needed it to.

    I would recommend this to a friend