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Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.1 out of 5 stars with 2464 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,464 reviews
  • Rated 4 out of 5 stars

    My frige

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to open and close .hoids temperature well.keeps meat and cheese and veggies well lots of storage space makes ice fast

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good refrigerator if you have limited space.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this model because of the limited space in my kitchen. I was pleasantly surprised that it seemed much larger at my house than it appeared in the store.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    new fridge YAY!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the size is perfect for my kitchen & me. It looks modern, clean and well designed.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge so far. No problems. Very pretty and modern.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Whirlpool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is much better than the one two weeks ago. The doors closed much better. It is very attractive in my kitchen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with refrig except for one small thing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We do love the new refrigerator. The sacrifice in efficiency versus traditional refrigerators will be more than made up, I think, by not opening the freezer for ice. Only complaint is that the main drawer on the refrigerator side sticks, and I can't figure out how to get it moving more smoothly. Also, I wish the installers had removed the clear plastic surrounding the fridge before putting the handles on - I did the best I could cutting off most of what shows. Best Buy: the ability to see on the Best Buy website which units were available to be installed the very next day was HUGE.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the refrigerator. If I could change one thing, it would be more space in the freezer. Otherwise, we are extremely happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    WHIRPOOL 21.4 SIDE BY SIDE REFRIGERATOR-REVIEW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT REFRIGERATOR! IT WAS DELIVERED ON TIME AND HOOKED UP BY THE BEST BUY DELIVERY MEN. NO PROBLEMS. THEY WERE ON TIME, REMOVED THE OLD FRIG AND PUT IT IN THE GARAGE FOR ME. THIS WORLD POOL REFRIGERATOR IS QUIET AND OPERATING JUST FINE!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great basic side-by-side

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this smaller footprint unit to match previous fridge's space in the kitchen. Ice maker a little noisy, but other than that, its a nice unit.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it finally arrived at my house it is a perfect size for my small kitchen. needs a better catch for ice and water just so it doesn't end up on the floor if you miss.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my new refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new refrigerator we waited a long time to get it

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Best Buy not assisting me in refrigerator issue

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sucks not loyal to customer who has shopped at Best Buy for over 13 years. They will not assist me in a refrigerator return and yes it’s past the window of return but one would think that after 13 years of loyalty Best Buy would assist a very loyal customer all I want to do is return it and even a partial credit Towards a better brand refrigerator. This one continues to freeze food at the lowest refrigerator setting I have called whirlpool and they have they are of no assistance either.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further to see how we can help. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    New fridge. Perfect size and looks great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new fridge. I love how it looks. It is very roomy and works great.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interior drawers are in a little bit of flimsy side and runs loud compared to Samsung I had prior. Given the price point it is decent refrigerator

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 3 out of 5 stars

    Not happy with my purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this refrigerator for about a month. The doors do not align on the top and it has been adjusted twice by the service man. The ice takes too long to make a batch and the water in the door sometimes drip down the door! Cleaning the outside surface is not easy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well keeps food cold fits in my house well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super Side by Side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Clean looking (outside and inside) with space for everything. Love the ice maker feature of crush to cubed ice on a digital display.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Overall Great Exp.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits Perfect in opening ,works great . Delivery was exactly when scheduled . Best sales lady

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with fridge. Delivery people were great. Door adjustment off a bit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DH

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was mostly satisified overall. My only problem was when the Geek Squad people were setting up the refrigerator, they said that the water hose I had was to small for the fitting. They encouraged me to go to Lowes or HD and purchase another small fitting. When I brought a piece of the hose and the fitting to the store, they said that the hose was the right side, but it was just crimped. I don't expect them to know everything, but that was a pretty simple fix that was not accurate.

    I would recommend this to a friend