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Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.1 out of 5 stars with 2464 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,464 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love my fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator! Not only is it pretty but everything about it is perfect. The ice system is not loud like other products and the water filtration is good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is great, works as expected. BestBuy Installation was disappointing, they did not test the water flow, or level the fridge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice refrigerator the other down side is that the ice takes along time to make . Alittle confusing at first

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this refrigerator. I like that I could find a side by side, two door refrigerator, that fit in my smaller space.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Small but nice and functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice refrigerator for small spaces. While some of the interior space is limited, its fine for a small numbers.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity, Temperature control

    Rated 2 out of 5 stars

    Unfortunately this refrigerator did not work upon

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this refrigerator did not work upon delivery. It throws everything in the refrigerator side. Best Buy did take it back and I replaced it with a different brand and model. Do you beware that when you purchase a side-by-side refrigerator the freezer side is very small. You cannot fit a full-size frozen pizza in it laying down.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MRS.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had a week but pleased with its performance (ice maker). Was apprehensive because my old was so good and had miss views on newer. Love the stainless steel/black. Fits in my small area .

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Overall good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very bright lite inside which I do like. Although not much room in the freezer area. Also no catch tray where water and ice dispense!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the unit. Shelves are ample, but not able to be moved like similar units. It is pretty quiet and the ice maker is ample. This unit fits my cabinet space, so I was willing to go for a unit with over 2 square foot area less than I had with the prior failed unit. The price made this machine a good value.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    perfect refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect refrigerator for a single person household. Holds everything that I need.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has functioned well. Have not figured what the metal things on one of the door shelves is for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my house, works great do far, great price, really great installer

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 3 out of 5 stars

    Decent fridge, we wanted larger.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, we wanted larger but new units are wider & shorter than the one we replaced. Also, only stainless on the front. Sides are black. Ice maker is smaller & noisier than older models. Doors weren't aligned properly, so we had to call to get someone to come out & adjust them. That was quick service. The metal tall bottle support on one door shelf looked like a good idea, but gets in the way a lot, it would have been better to have a deeper shelf.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Kinda loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is okay. It does its job, but it is very loud.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge was simply perfect for our space. Although it's not the tallest one, it still has a considerable amount of space. The delivery was prompt, and they took the old one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    WHIRLPOOL FRIDGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE RIGHT SIZE FOR THE SPACE AND WORKING GREAT AND SPACIOUS.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Delivery problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying refrigerator was excellent process. Nice, knowledgeable salesmen. Flexible delivery schedule. Everything was great till refrigerator was delivered. Delivery people brought refrigerator, put it on place where it supposed to be. They started to peel plastic off and left so many pieces on doors, so I even was unable to remove them after they left. They left many pieces of tape inside drawers too. They were ready to leave and I asked how about to level refrigerator and guys were not happy about it. They tried to adjust legs using POWER TOOL and the result is of course they broke one leg. We had to call Best Buy to send another team to fix it and they sent 3 guys and nothing was fixed again. On top of it compressor in refrigerator was making constant high pitch and buzzing sound. We had feeling like in our was installed some kind of generator. We had to return this refrigerator back to Best Buy. Bottom line: Refrigerator has very poor quality, delivery was disaster, but plumbing service ( we needed water line for ice maker) was very good and professional.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Working great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this in an open box item. It has been very great, working Excellent as it should

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Nice Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking fridge. Works great but the freezer section is MUCH smaller than what is advertised online.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    whirlpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time and completed in a timely manner. The refrigerator looks good and works fine.

    I would recommend this to a friend