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Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.1 out of 5 stars with 2464 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,464 reviews
  • Rated 5 out of 5 stars

    Perfect replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new refrigerator is a perfect replacement in size and features for the previous refrigerator that was there for years before it stopped working. Very happy and highly recommend if looking for these exact dimensions even though it wide costs $321 more than a similar, larger cubic feet inside that is less wide, but sticks out further model.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    It’s great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect purchase! Beautiful fridge and works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good fridge for smaller household

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a smaller fridge for the space I had available. This one fits the bill pretty good since its just me. No issues with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator works as expected and storage has shown to be good for a family of 5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator. Works as it should. Great value too. Bestbuy had it in stock. We ordered it online on Wednesday afternoon. It was installed Friday morning.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    so far, so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is louder than my previous one but is working well. Shelves are not adjustable which is a bummer. Ice/water dispenser works great.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 3 out of 5 stars

    Brought from Outlet store.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We get what we pay for. Very small inside. You can reach for something in the back and a front item will fall out, Freezes good in refrigerator. No temperature readings. But the size io needed at the time of the space.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator but it makes a loud noise often.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    White Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size and the white has a good finish. The ice container is a little big to pull out but I don't have to do it often so it will be fin.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good, solid refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good solid refrigerator. A great size for an older home with a smaller kitchen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gerald Golden

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    old fridge quit Thanksgiving day, earlist replacement wasn't aviable until date install. decided to downsize due to just myself now. ( wife Carroll pased away 8/04/2014) Have tried to remove her name from Best Buy page for Five years and can't get results.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I LOVE MY WHIRLPOOL REFRIGERATOR!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be more pleased with my Whirlpool Side-by-Side Refrigerator. The unit is ultra quiet and cools/freezes as described. I highly recommend this refrigerator! DShinn

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shop only have on display 36" and French door refrigirators so the smaller side by side doors for condos can only be bought by looking at them online. The pictures on the Best Buy web site don't correspond to the real product, the door storage compartments on the freezer side are way thinner than on the pictures and pretty much unusable. The customization of the refrigirator door bins is poorly designed (actually that one you can clearly see in the pictures but I hadn't realized it, why not putting bins holders every few inches, why the gaps, it must literally have saved them 5c). So you're actually stuck on how you place them so you can put common items in them. Same with the shelves. The filter replacement design is ridiculous. It's horizontal at the bottom of the fridge in order to be sure you spill a lot of water whenever you have to put a new one.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello SeattleCH! We manufacture several different models with various feature and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along. WhirlpoolBrand

  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Great refrigerator but very small freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is great. The only reason is not a 5 stars is the freezer side is super small.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this unit for just over a month and have had no problems at all. It’s doing its job. The installation team was top notch, giving me several valuable tips while going about their business efficiently and politely.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surprised

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine no issues it’s a step up from my old refrigerator I’m happy with this brand

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fine fridge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator seems to work pretty perfectly. But the thing I love the absolute most is the person who comes out and helps me figure out what to get. The personal assistant, or personal shopper. They are the best!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slick & roomy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is really roomy inside. Don’t let the slim outside look deter you from taking a look. It is very quiet and works very well so far.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 3 out of 5 stars

    It works for the space I have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the exterior. It shows EVERY fingerprint. I’m constantly wiping the refrigerator. I had the same one that I had to replace. When it said black I figured it was the same “texture” as my old one. There wasn’t one in store for me to look at. Not thrilled. The freezer is smaller and the shelves are not adjustable as the old one was. I can’t say if I would recommend or not but I HAD to mark yes or no.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Fridge purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker is great. Freezer is a little small. Overall a great buy.

    I would recommend this to a friend