Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.1 out of 5 stars with 2464 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,464 reviews
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Whirlpool 21.4 Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no choice as to what they had available because of the height restriction in my house. This was my 2nd choice of a refrigerator but I was not happy with the ice maker placement! It took up a entire shelf and left no room in the freezer! It was also very loud when it ran! I ended up returning the fridge because it arrived damaged! My first choice was an LG refrigerator but that also came damaged and they had no more of them in stock!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 4 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great! Love the lighting inside. So far so good. Had to upgrade to the bigger size because the smaller one could barely fit a pizza box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This works for me!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! It fit perfectly. It didnt take long to cool and the installers were in and out. Others reviews mentioned the water dispenser leaking water onto the front of the door or floor, and it does a bit. That would be my o ly drawback. But, I purchased a black water dispenser sponge for any drips, and I'm okay with that.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Compact and practical!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a small kitchen. It has all the features of a regular size fridge just smaller in scale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No waterline connection

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in September of 2024, promised delivery and hook up on the 20th of the month but was cancelled and promised another date to deliver which was also cancelled. finally delivered in December. They said they would connect waterline but they did not. I have a beautiful fridge without ice. I will never purchase an appliance with best buy again.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 3 out of 5 stars

    Value.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good fridge a little small on the freezer side plus the shelves are not adjustable it's pre-set. But all and all it's good if u need a standard size fridge and want an ice maker and water dispenser for an apartment. If that don't interest u then stick with the standard top freezer and bottom fridge it will serve it's purpose. And be a better value.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Whirlpool black stainless is a great color

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. The door trays are not as good quality as the rest of the fridge. It is a little noisy. Overall great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Our New Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good step up from a starter refrigerator. We like the Side-by-Side design.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Awful, loud noises

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, the positive. The refrigerator is keeping food within 30-40 degrees which is great. The rest unfortunately, are negatives. The unit makes a tremendous amount of annoying noises when it is running. The freezer sounds like a loud engine when it kicks on and drowns the kitchen with noise. It gets even louder when the refrigerator section turns on and there is a loud buzzing and vibrating. Sometimes it even makes a high frequency humming noise. Also, the dispenser water is definitely not chilled. It was advertised as such and Whirlpool representatives in the reviews section claim it is chilled. Very disappointed in this model. We have space limitations, so I don't see any other options at Best Buy that I can exchange this unit with. Very disappointed in Whirlpool. Our last unit was a Whirlpool and was great for 15 years. I'm conflicted about returning the unit (and not having any backup for our food).

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Smitty30, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My new refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new refrigerator. The size is perfect, fit in the footprint of the old one and had all the features I wanted, including both ice and water from the door. I also trust Whirlpool as a brand. The Best Buy crew was awesome with delivery and set up, and the price was affordable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cools well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator generally. Good amount of space. The only issue is that it’s a bit noisy sometimes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice for small space.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working well and the ice maker/water dispenser is nice, although ice maker and dispenser take up a lot of room from the freezer door compartments. The top shelf in the refrigerator is just about an inch short for a 1/2 gallon of milk, but it fits in the refrigerator door ok.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Side by side refrigerator.

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but a little noisy. As far as the rest of the operations, I have no complaints.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. A little smaller than. I expected inside. Downside is the ice maker takes up too much room in the freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    frige

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far it's working very good and covering the family needs

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious. Got it for a good price during thanksgiving.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Good looking fridge, poor internal customization

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn't have this fridge for long, it was a replacement for a house we were selling. The fridge is noisy. The house we moved to has a whirlpool and that is noisy too, so might be the brand. The lack of shelving customization leaves this fridge lacking. You end up having only 3 real shelves if you don't want to put a gallon of milk on its side or in the door.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Westland

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for apartment size refrigerator especially having water and ice in the door. Nice eye candy for resident presentation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Looking, Good Features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only been using this a few days but. The shelf arrangement is flexible and there are several specialty shelves. You can get both water and ice in the door without pushing buttons. Cube ice and crushed ice and temp controls are also on the door. I have a 37.5 inch opening but had to get a 33 inch fridge because one side is against a wall that extends out past the normal cabinet depth. Because the door opens to almost 180 degrees I still had to slide the fridge out some to not bang the door on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator. The delivery guys were prompt and very nice! Explined in detail functions of the refrigerator.

    I would recommend this to a friend