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Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.1 out of 5 stars with 2464 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,464 reviews
  • Rated 5 out of 5 stars

    Mi Heladera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with my fridge, it’s running smoothly, everything works perfectly! I like the style two doors,plenty of space !

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this fridge to replace the old one the previous owners left behind. We wanted to find one that had a water dispenser and was also the right size for our smaller kitchen. The fridge is perfect size and has way more room inside of it than our previous fridge. We’ve had it a little over a month so far and it’s not had any issues. It’s quiet and the water dispenser works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functional item works well with all necessary functions

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Good product for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality the freezer side is a little smaller than I expected but the refrigeration side is a little bigger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took some time to get but great for the price. Delivery and set up fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My stainless steel refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and good value for money. Also great space saver

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Overall happy with fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking appliance. Love all the room on the fridge side and having the indoor dispenser for ice and water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m limited by the height so this was my best option. It looks really nice in stainless steel. At first I had frozen water droppings in freezer but I took out and dumped the ice and problem disappeared. The top shelf did not hold and is not adjustable to hold my Brita water pitcher. I bought smaller brita. Problem solved! Overall happy.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 5 out of 5 stars

    Beautiful for tighter spaces.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet. Had to get used to side by side vs freezer on top. A lot of room in fridge. Freezer is a little but tight. But we dont have a lot of frozen foods.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezer capacity

    Rated 3 out of 5 stars

    Bit overpriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An ok fridge; freezer space is limited. No frills. But is seems to work fine.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 2 out of 5 stars

    Whirlpool and deliver disappoint

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had a number of problems with the fridge and the delivery. This is our third refrigerator. The delivery people often didn't have the general know how to set it up nor did they have the tools to properly set it up. We are on our third fridge delivery in a month. This fridge is ok, but the doors are still uneven. The delivery people didn't bother to check it (at least the third delivery people didn't). The third fridge is ok, but I notice a few details that show it might be refurbished (poorly refurbished), but it works. It would be nice if a best buy customer care person would contact us. We would like to get an extended warranty since we have reservations about its quality. Both the delivery service and the fridge are a bit disappointing, unfortunately.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the refrigerator was excellent. It has alot of space we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Whirlpool is always a good bet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slick and new! Fits right in with the rest of our appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and keeps things very cold. size is great as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dimensions outside accurate but larger inside than I expected. Great surprise. Only negative is that the front wheels don't lock. Called whirlpool and best buy geek squad and no...they don't lock. So every time you open door the refrigerator moves. Solution...put shims under the front wheels. Don't think you should have to do this after paying $1200, but worked like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Stainless steel fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of my new fridge in my remodeled kitchen

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Good refridgerator

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge and the water/ice maker. The freezer is a bit small, but fine for one person.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bacordered

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales portion was great. I have not received the fridge yet. Apparently it’s on backorder. I’m hoping they call it to come in earlier.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge making too much noises while making ice or filtering water

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator very spacious luv the stainless steal

    I would recommend this to a friend