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Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.1 out of 5 stars with 2464 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,464 reviews
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Nice upgrade from regular fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size fridge but small freezer. I purchased it for the outside door ice maker and water function

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity, Noise level

    Rated 2 out of 5 stars

    Many regrets…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main shelves are 1/4” too low for standard items, like milk jugs and juice. The ice maker spews ice after you finished filling your glass. It is noisy. Not a good buy on our part.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Robyn. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great , but I loved my French Door fridge better.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator was perfect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator was a perfect fit and has plenty of space and organization.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 2 out of 5 stars

    Cheap entry level fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the cheap drawers to the cheap material inside, everything about this fridge is cheap and not worth the price. There are no settings on the produce drawers to control humidity. There are no exact temperature settings for controlling how cold the fridge and freezer get. Ice maker assembly is poorly designed and as cheap as they come.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great fridge, don’t pay over 1200$..

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge, stays ice cold. It is a little loud when the freezer pump kicks in. The shelves are not adjustable, a gallon can only fit upright on the top shelf and one of the side shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Looks great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge works great and looks amazing in our home! It was very difficult to find a fridge during COVID19 and Best Buy really helped us out, told us exactly what was available and got it to us on time! They really saved us from not getting one for a few months. Instead it was one week!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great Refrigerator for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great Refrigerator for price, cannot go wrong i purchased refrigerator as the one i had before stopped working after only 4 years, this was highly recommended by the csr rep who had great knowledge of the products she was showing me, works like a charm i would surely recommend this refrigerator the features are great @ easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great little fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It’sa bit smaller than I thought tho.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was smooth and easy with this purchase. From the sales guy at the store to the delivery and installation. Not too pricey and the fridge is great value I think. Had it a few months now and it works great. The water and ice machine are good to go. Plenty of storage space and I like the specific shelves in the door.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It simple and functon as expexted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the refrigerator. It is exactly what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints so far. We got it installed last May 2020, and everything is working well

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great fridge and delivery service from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator and excellent delivery service from Best Buy! It's quiet and spacious. I love it. I like the way the ice comes out of a different spout on the door than the water. You don't have to push buttons to change from ice back to water.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 3 out of 5 stars

    Ok Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed when it was delivered because the refrigerator was small on the inside. The store didn’t have a display. The freezer is even smaller. I don’t have much space to store much froze food. I wish it could’ve been sent back but done to COVID-19. I’m stuck with it. I would not recommend if you need a lot of freezer space.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Brings the kitchen to another level of luxury

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly for the price this refrigerator works very well. Cools the food as it should and is a great statement piece for the kitchen. Built like a linebacker

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    No complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints for the products purchased. What else can I say. Why won't this take this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Refrigerators

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good the fridge is working great I really cannot understand what you want me to say

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 2 out of 5 stars

    Very disappointed!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am horribly disappointed! Adjustability of shelves is next to nil! You do it their way - period. And the freezer is a freaking joke, it is soooo tiny! I won't be able to get more than a weeks worth of groceries in this refrigerator//freezer, if even that. I just had another Whirlpool with the same measurements exactly!!! but it seemed HUGE by comparison and it was amazing what I could get into i!!! And everything was SO great when it came to adjustability....... I feel that for the $$$ this refrigerator is a really BAD JOKE!!!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, MarilynB. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that is perfect for under cabinet and comes with water and ice!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about the side by side. My last refrigerator was french door & i though i might not like the side by side. It's great.

    I would recommend this to a friend