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Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.1 out of 5 stars with 2464 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,464 reviews
  • Rated 4 out of 5 stars

    Nice unit but not perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was purchased in a rush and does not have the ideal capacity due.to the height short bya couple inches. It is operating well, but has.a black hole inside the refrigerating unit that needs to be covered. Service calls to both Best Buy and Whirlpool have not been answered.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Small interior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Significant less space inside. Cannot adjust shelves in frog.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    VirginiaJoann

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once install clutches straightened out with a 2nd fridge (Talk about service!!) within the return window, fridge is Lovely and better than my old Whirlpool of 24 years! Ice maker works better (no more running on the floor) and it is beautiful. Thanks Bedt Buy and Whirlpool.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 5 out of 5 stars

    Great item!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a certain size to fit in my kitchen. This is perfect. Freezer is small though. Ice maker and water work great. Refrigerator came with damage on the side, but Best Buy offered compensation for it. When other stores had no supply of this size refrigerator, Best Buy had it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has plenty of space, is easy to clean and maintain. It keeps food cold and makes great ice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little noise while running.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room and looks great. Plenty of room in the freezer side and refrigerator side.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    no complaints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far we are happy with our purchase, nice refrigerator

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 3 out of 5 stars

    Whirlpool Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't purchase a lot of frozen items, Freezer is extremely small.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Side-by-side stainless steel magic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome refrigerator. It’s not too big and not too small. The features inside are easy to clean and usefull

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine and runs quietly. Plenty of shelving, although I had to remove the top shelf to make enough height clearance for my gallons of milk.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice fridge. It keeps stuff cool. The freezer freezes. The ice maker makes ice.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent side by side refrigerator/freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up trading the black fridge for a 24.6 Cu. Ft. model number WRS325SDHZ stainless steel and I really like it..It's a bit bigger then the black one and fits perfect in my kitchen..My old Whirlpool lasted for 34 years so I hope this one gives me that kind of good service!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge/freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small but great buy. I had a larger refrigerator that broke and got this one. I’m glad I made this purchase. Good price too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    We Love our new Whirlpool fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a small, tight space for our fridge, so the choices aren't many. This Whirlpool fits perfectly and has more room inside than the previous unit. It's great to get a new fridge every 20 years or so and we needed one! Runs quietly and is lovely to the eye.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Working well and is beautiful! Super nice and knowledgeable delivery guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We thought it might be too small for our food. It has plenty of room. The ice dispenser is great with a variety of selections of ice. Water dispenser does hot and cold water well and fast. Good looking appliance and stainless steel doesn’t smudge much at all.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 5 out of 5 stars

    Whirlpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! The different settings are awesome. & I love the ice cubes! The freezer could be a little bigger otherwise no other issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Solid refrigerator for a fair price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Delivery went smoothly and timely. Good looking refrigerator.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 3 out of 5 stars

    Side by side refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never realized how small the freezer is. and the water & ice more so water dispenser tray is so small the water drips down the bottom of the fridge. Not the best.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good fridge, but has it's flaws!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a side-by-side fridge that fit the opening in our kitchen since our old fridge died. Ice Maker was a must, and we decided to switch from white to stainless since we were upgrading. This one fit the bill, was reasonably priced, and was delivered within 2 days of ordering. The delivery guys did a great job and were in and out in less than an hour. We have had the fridge installed for almost a month now and have 2 complaints. First, it's about 1 cubic ft. smaller than our old Maytag and we have found it difficult to fit everything in it, especially taller items like milk, juice, wine bottles, etc. I'm debating taking out one of the shelves or drawers to make more room vertically. Not the end of the world and will just take some getting used to. The biggest issue I have with the fridge is the ice maker. It makes ice just fine, but it is VERY LOUD when the ice maker is filling with water! If I would have known this beforehand I would not have bought this fridge! It makes a loud buzzing noise that lasts about 10-15 seconds every time it fills with water. Very annoying!

    No, I would not recommend this to a friend