Customer Ratings & Reviews
- Model:
- WRS321SDHV
- |
- SKU:
- 6078402
Customer reviews
Rating 4.1 out of 5 stars with 2464 reviews
(2,464 customer reviews)Rating by feature
- Storage Capacity4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Design4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Sales person was helpful under the conditions.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Light should be brighter for ice and water. Shelves should be adjustable,
I would recommend this to a friend- Cons mentioned:Noise level
Rated 4 out of 5 stars
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A bit noisy and the door swings open and hits hard.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friend - Cons mentioned:Noise level
Rated 1 out of 5 stars
Disappointing Customer Service from Whirlpool
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be wary of purchasing products from Whirlpool again in the future. We ordered this fridge, got it delivered and installed from Best Buy. The geek squad was extremely helpful, but a few hours after installation we realized that this fridge was running extremely loud and the sounds we were hearing were beyond the normal start up sounds. The sound that the fridge is emitting sounds closer to a dryer/washing machine running. I'm no expert, but it sounds like a manufacturing defect, and that a metal piece is loose when the fridge is running. There is a loud metal vibration sound. When we called Whirlpool initially, they were not able to look up my information because the fridge was so brand new. I tried contacting Whirlpool customer service on Facebook and was told the sounds that I was hearing was normal for a fridge. I responded and told them that I was very disappointed in their assistance thus far, and was told that they will file my complaints. LOL, like k, thanks that's very helpful when my brand new fridge is humming up a storm. The next day, we called the warranty line to try to get some help, and after being on hold almost an hour, was finally able to get through and get a technician scheduled to come take a look at the fridge 3 weeks from now. Understandable that everyone is busy, but I'm very disappointed that this fridge is brand new and we have to wait to get some assistance. Honestly, this whole experience with Whirlpool has been TERRIBLE and I would probably avoid buying any appliances from them in the future because their customer service has been so lackluster. I'm honestly bummed out that no other fridge that is under $2k has a water dispenser can fit in the space in my kitchen, otherwise I would have returned this fridge and got something else without a second thought.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey imuyeamz, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Cons mentioned:Freezer capacity
Rated 4 out of 5 stars
My Whirlpool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer is a little disappointing but I love the refrigerator!
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Cons mentioned:Noise level
Rated 1 out of 5 stars
Too noisy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not the best experience. After day 3 refrigerator made a very loud noise. Turned off the ice maker and noise stopped after a couple of days. Since then very quiet but exchanging for another brand
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
refrigerator review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meets our requirements and size need for a second refrigerator.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a very good fridge for an amazing price, highly recommend
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very Pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator looks and works great. Delivery time exceeded my expectations and set up was flawless. Would recommend checking Best Buy's availability of product. They seem to be able to deliver when others can't.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Very Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy so far. It is getting harder to find a refrigerator with the width we need and this one fit perfectly. Read reviews before purchasing. Some reviews pointed out that this refrigerator was very noisy. I do not find it any nosier than any other refrigerator I have owned. Good value for the price.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Without having had an ice maker at all for many years, this product feels like luxury. It is more spacious than you might think with many variations available to set up shelves and crispers.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - White
I would recommend this to a friendRated 3 out of 5 stars
Seems cheaply made.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water dispenser leaks water after filling glass. shelves not adjustable.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - White
No, I would not recommend this to a friend- Cons mentioned:Freezer capacity, Temperature control
Rated 1 out of 5 stars
Dont Risk It
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great but it has been the worst fridge so far. Only had it about two weeks and already had to call in for repair. Doesn't get cold even on highest setting and had to throw away food, leaks water everyhwere, and now the ice maker stopped working to. Hoepfully the guy fixes it all tomorrow, Soo stressful. Sick we traded in old faithful for this for mainly cosmetic reasons. I was excited to be a part of the whirpool family to, really disappointing.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, br9503. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://bit.ly/3IOl0Gt or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 4 out of 5 stars
Works well when you adapt to a couple of quirks.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The temperature is not even throughout the refrigerator but once we got adept at placing items that didn't need to be as cold that became an acceptable problem. My biggest problem (maybe a little nit-picky) is the water dispenser - the water is basically room temperature while the ice maker works correctly.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service from salesman tre he did outstanding service for us. Great storage and great ice machine
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend- Cons mentioned:Freezer capacity
Rated 5 out of 5 stars
Love our new fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge fits nicely on our apartment. The freezer section is a bit small so it wouldn’t be great for a big family.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great fridge!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. Fit perfectly right where our old fridge was. The space in it. How easy it is to clean.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Good Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the refrigerator because is fits in the small space. Features are nice too!
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Cons mentioned:Noise level
Rated 4 out of 5 stars
Good but make noise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisey refigerator, otherwise easy to use. Need more
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for my mom in her apartment. One of few that size that has the water dispensing she likes. So far works great. I would only recommend it for a one-three person family max.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Stainless Steel Side by Side Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is reasonably priced and it looks great! It fits a pretty good amount of food in it. I highly recommend this refrigerator.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend
















