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Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.1 out of 5 stars with 2453 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,453 reviews
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    My Whirlpool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is a little disappointing but I love the refrigerator!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sales person was helpful under the conditions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light should be brighter for ice and water. Shelves should be adjustable,

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 1 out of 5 stars

    Too small, already having issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is very small. The freezer is worse. If you have a family with kids, do NOT buy this fridge. The top shelf (where you would put milk, etc) is not big enough to put anything larger than a carton of milk-juices are too big so you have to lay it down on the shelf. I have only had it for 4 months and now I have a poor seal on the freezer door that lets in moisture into the freezer. I try calling the geek squad and am told by the automated system that I can’t make an appointment to go online to schedule one. I go online and try and schedule the appointment there and it tells me that it can’t make the appointment online at this time, to call the number. Really Best Buy??? So now I guess I’m going to have to return to the store just to make an appointment to have someone look at it-wasting my time for something that could have been taken care of over the phone or e-Mail. I’m really tempted to just return it all together. If I can, I probably will.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We would like to inquire further about your review with you. Please respond back to this email address, [email protected], with your name, phone number, street address zip code, model & serial number and date of purchase on the appliances. Also with a brief description of what you are experiencing with your appliance.We look forward to your reply. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent new refrigerator. My kittens like it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice with fast customers service. And nice delivery discount

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit noisy and the door swings open and hits hard.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator looks and works great. Delivery time exceeded my expectations and set up was flawless. Would recommend checking Best Buy's availability of product. They seem to be able to deliver when others can't.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It meets my needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fit so I bought it! It's fine, but the water and ice dispenser are difficult to access and I routinely get water and ice on the floor.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    refrigerator review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets our requirements and size need for a second refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new refrigerator freezer has lots of room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well when you adapt to a couple of quirks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The temperature is not even throughout the refrigerator but once we got adept at placing items that didn't need to be as cold that became an acceptable problem. My biggest problem (maybe a little nit-picky) is the water dispenser - the water is basically room temperature while the ice maker works correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my mom in her apartment. One of few that size that has the water dispensing she likes. So far works great. I would only recommend it for a one-three person family max.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is visually appealing and has been a great size for my house. Shelves in both sides are a great size. Front ice maker works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy so far. It is getting harder to find a refrigerator with the width we need and this one fit perfectly. Read reviews before purchasing. Some reviews pointed out that this refrigerator was very noisy. I do not find it any nosier than any other refrigerator I have owned. Good value for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good but make noise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noisey refigerator, otherwise easy to use. Need more

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy Every Time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my new refrigerator. It looks nice and performs as expected. Best Buy had the best cost+ delivery cost in Fort Worth.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the refrigerator because is fits in the small space. Features are nice too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Side by side refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator...easier to find things inside with the glass shelves. The side by side has more room than a bottom freezer. Also like having the water and ice dispenser on the door. Whirlpool has great products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. The ice maker is the best. This was the best purchase I've made in years.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only refrigerator that fit in my space looks good cold water is not cold small container

    I would recommend this to a friend