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Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.1 out of 5 stars with 2464 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,464 reviews
  • Rated 4 out of 5 stars

    New Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We finally received our fridge after being without one for 2 weeks. The delay was longer because Best Buy did not tell us we needed a plumber to prepare the site for removing our old fridge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Refrigerator/freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    performs as expected. Attractive. Plastic door shelves

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only refrigerator that fit in my space looks good cold water is not cold small container

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Love the sleek design

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the sleek design and color of the product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great practical frig with a great sticker price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Samsung with this frig 24 hours after Samsung was delivered. It turns out this frig is more practical and easier to use. Should have bought this to start off. Everything is working very good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my refrigerator is very spacious very resistant we are six family and everything fits perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery and installation excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did an excellent and timely job of delivery and installation. Refrigerator seems good so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge for condo or apartment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Used in 1000 sq ft condo. A bit deeper than I would have preferred for a condo kitchen but it still worked out well. Renter was thrilled. Ice maker and water dispenser works great. My sister-in-law purchased the same fridge for her condo and was also quite pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time and very clean hooked up water and tested connection

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 3 out of 5 stars

    Great looking but LOUD..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and exterior design. Compressor is much too loud! Runs all the time. Temp. does not ever freeze below -10, which is adequate but my previous freezer went colder. More self space in refrigerator side is nice. Shelf for pop can is unique and useful.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great fridge when you have limited space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the black stainless steel color. Much easier to keep clean. Love the 3 drawers to keep food organized. Plenty of room for a small family or if you have a backup freezer. It does go into a cycle where the motor is a little loud. That doesn’t bother us a bit. I love it!!

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 2 out of 5 stars

    Looks good but poor quality & performance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge looks nice and the inside is spacious enough for my husband and I, however; the drawers are kind of flimsy and loud when you open and close them. The main problem is the ice maker, as ice gets stuck in the shoot and then proceeds to melt out, causing a huge mess in the tray and on our kitchen floor. The water spout also drips at random. I have tried everything to fix these issues and have had no success. I've given in to leaving a small dish towel in the tray even though it looks terrible. Unfortunately, you get what you pay for since this is at the lower cost end of the side by sides. If you have more flexibility in your budget and can afford to spend a little more, I would not recommend this purchase.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello Barnowl28! We manufacture several different models with various feature and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along. WhirlpoolBrand

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Whirlpool 21.4 cubic ft.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good only had for almost a month. The size is perfect… the water will not drip from the dispenser as long as you run 5 gallons of water out.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Works well, looks fantastic.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small side-by-side refrigerator. Just fits in our space. The water and ice dispenser is the handiest I have seen.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this fridge for my mom and she loves it. We went with whirlpool because of how reliable their products are and this was no different. There is good lighting, the stainless steel color fits well in our kitchen and the ice maker is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent refrigerator!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Space ice and water maker. Have never had a new refrigerator Married 57 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went in the Best Buy to get our computer fixed and ended up buying this fridge. Our old fridge started leaking. Working with the installers was easy and was dine quick and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator and Great Delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is just what I needed and it was available when I needed it. Purchase and delivery were easy and exactly as promised. Communication was excellent. So far it is performing flawlessly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great small side by side

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only side by side that would fit on our space. Really solid for the price. Biggest issue is the water dispenser is separate from the ice, and its kind of awkwardly high and hard to find easily.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator in my rental unit went out after 20 years and figured it would be better just to replace it instead of investing money into the old one to repair it. My tenant was very happy with this until 17 days later it also broke down. I contacted Best Buy but unfortunately the return policy expired 2 days prior (15 day returns only). My tenant then contacted Whirlpool and they could not get anyone out there for 4 days. It ended up being the condenser fan that went out and had to be replaced. Definitely a disappointment that: 1. Best Buy would not make a 2 day exception for replacement when I am an elite plus member for years. 2. A brand new refrigerator needed servicing for bad parts a couple weeks after installation.

    No, I would not recommend this to a friend