Customer Ratings & Reviews
- Model:
- WRS321SDHV
- SKU:
- 6078402
Rating by feature
- Storage Capacity
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Design
Rating 4.2 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.
This summary was generated by AI based on customer reviews.
Very nice refrigerator for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator for the price fits nicely into my space and very quiet
I would recommend this to a friend- Pros mentioned:Overall performance
Good buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new fridge and this was the one that would fit where my old one was and was within my price range. It's a bit smaller inside then my previous one but that's not a huge problem and I am happy with it
I would recommend this to a friend - Pros mentioned:Overall performance
Great product for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had this product for 2 weeks. So far it is performing as advertised.
I would recommend this to a friend Sorry I bought this.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator online without physically seeing it during the peak of the pandemic. My selection was limited due to the space available. Having previous good experience from Whirlpool products, I was shocked to find that only the door shelves are adjustable. Tall items will only fit on the top refrigerator shelf and if the item is taller than 10 inches it must be placed in the door. Items on the top shelf tend to freeze. There is no drip grate in the ice and water dispenser, and one must be careful to keep ice from being ejected onto the floor. I gave it two stars because it keeps food cold or frozen.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello Frank, We appreciate you taking the time to leave your comments and feedback on your experience with your Refrigerator. Feedback from our customers is an important source of information as it is how we gauge our success as well as identify possible areas that may require improvement. We will forward your concern to the appropriate departments for quality control concerns.
Good and bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is functional but small. I needed something that would fit in the space allowed. It works well and is quiet. Unfortunately the water and ice dispenser leaks and water is leaking on the floor.
I would recommend this to a friendNew Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We finally received our fridge after being without one for 2 weeks. The delay was longer because Best Buy did not tell us we needed a plumber to prepare the site for removing our old fridge.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Great fridge for small space
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking fridge overall. Wanted a bigger one but the space wouldn’t allow.
I would recommend this to a friend - Cons mentioned:Temperature control
Hate it..
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had it a year an the ice machine is already broken and i can't push things all the way to the back of the fridge or they will freeze no matter how much I turn the temperature down.. very annoying
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Overall performance
Delivery and installation excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy did an excellent and timely job of delivery and installation. Refrigerator seems good so far.
I would recommend this to a friend - Cons mentioned:Noise level, Temperature control
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes noises and does not get as cold as I would like
No, I would not recommend this to a friend Excellent refrigerator!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Space ice and water maker. Have never had a new refrigerator Married 57 years.
I would recommend this to a friend- Pros mentioned:Size
New Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I was looking for. Fits my space perfectly.
I would recommend this to a friend - Pros mentioned:Size
Good Frigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good affordable small refrigerator; perfect for home.
I would recommend this to a friend - Pros mentioned:Overall performance
Thumbs Up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frig is working well and quieter than I anticipated.
I would recommend this to a friend - Pros mentioned:Size
Works well, looks fantastic.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great small side-by-side refrigerator. Just fits in our space. The water and ice dispenser is the handiest I have seen.
I would recommend this to a friend Greay Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance at a great price. We always check was Bestbuy has on sale.
I would recommend this to a friendSatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We went in the Best Buy to get our computer fixed and ended up buying this fridge. Our old fridge started leaking. Working with the installers was easy and was dine quick and efficient.
I would recommend this to a friend- Pros mentioned:Overall performance
Refrigerator/freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.performs as expected. Attractive. Plastic door shelves
I would recommend this to a friend Messed up situation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered it brand new it costed me $1600 They delivered me a bent fridge and scratched and un even closed doors i asked for replacement same thing, I asked for a fair discount and they only gave me 10% when they wasted 2 work days for nothing. very poor customer service I know you could do better. They just picked it up today. I've been a customer for long enough to be treated better. Should i buy another from best buy or somewhere else? even with the refund they haven't refunded anything and they want me to return the water hose at the store. That's ridiculous even though they delivered it with the fridge they won't pick it up and refunded
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Looking for a another dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Real nice one door swings too fast need to adjust it other wise good
I would recommend this to a friend