Customer Ratings & Reviews
- Model:
- WRS321SDHV
- |
- SKU:
- 6078402
Customer reviews
Rating 4.1 out of 5 stars with 2464 reviews
(2,464 customer reviews)Rating by feature
- Storage Capacity4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Design4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
New Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We finally received our fridge after being without one for 2 weeks. The delay was longer because Best Buy did not tell us we needed a plumber to prepare the site for removing our old fridge.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Refrigerator/freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.performs as expected. Attractive. Plastic door shelves
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only refrigerator that fit in my space looks good cold water is not cold small container
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 4 out of 5 stars
Love the sleek design
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the sleek design and color of the product.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great practical frig with a great sticker price!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my Samsung with this frig 24 hours after Samsung was delivered. It turns out this frig is more practical and easier to use. Should have bought this to start off. Everything is working very good!
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love my refrigerator is very spacious very resistant we are six family and everything fits perfectly.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Delivery and installation excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy did an excellent and timely job of delivery and installation. Refrigerator seems good so far.
I would recommend this to a friend Rated 5 out of 5 stars
Great fridge for condo or apartment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Used in 1000 sq ft condo. A bit deeper than I would have preferred for a condo kitchen but it still worked out well. Renter was thrilled. Ice maker and water dispenser works great. My sister-in-law purchased the same fridge for her condo and was also quite pleased.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.on time and very clean hooked up water and tested connection
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend- Cons mentioned:Temperature control
Rated 3 out of 5 stars
Great looking but LOUD..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking and exterior design. Compressor is much too loud! Runs all the time. Temp. does not ever freeze below -10, which is adequate but my previous freezer went colder. More self space in refrigerator side is nice. Shelf for pop can is unique and useful.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friend - Cons mentioned:Noise level
Rated 5 out of 5 stars
Great fridge when you have limited space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the black stainless steel color. Much easier to keep clean. Love the 3 drawers to keep food organized. Plenty of room for a small family or if you have a backup freezer. It does go into a cycle where the motor is a little loud. That doesn’t bother us a bit. I love it!!
I would recommend this to a friend - Cons mentioned:Freezer capacity
Rated 2 out of 5 stars
Looks good but poor quality & performance
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge looks nice and the inside is spacious enough for my husband and I, however; the drawers are kind of flimsy and loud when you open and close them. The main problem is the ice maker, as ice gets stuck in the shoot and then proceeds to melt out, causing a huge mess in the tray and on our kitchen floor. The water spout also drips at random. I have tried everything to fix these issues and have had no success. I've given in to leaving a small dish towel in the tray even though it looks terrible. Unfortunately, you get what you pay for since this is at the lower cost end of the side by sides. If you have more flexibility in your budget and can afford to spend a little more, I would not recommend this purchase.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello Barnowl28! We manufacture several different models with various feature and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along.
- Pros mentioned:Size
Rated 5 out of 5 stars
Whirlpool 21.4 cubic ft.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good only had for almost a month. The size is perfect… the water will not drip from the dispenser as long as you run 5 gallons of water out.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Works well, looks fantastic.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great small side-by-side refrigerator. Just fits in our space. The water and ice dispenser is the handiest I have seen.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Pros mentioned:Lighting
Rated 5 out of 5 stars
Amazing!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this fridge for my mom and she loves it. We went with whirlpool because of how reliable their products are and this was no different. There is good lighting, the stainless steel color fits well in our kitchen and the ice maker is great!
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Excellent refrigerator!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Space ice and water maker. Have never had a new refrigerator Married 57 years.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We went in the Best Buy to get our computer fixed and ended up buying this fridge. Our old fridge started leaking. Working with the installers was easy and was dine quick and efficient.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Refrigerator and Great Delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is just what I needed and it was available when I needed it. Purchase and delivery were easy and exactly as promised. Communication was excellent. So far it is performing flawlessly.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Great small side by side
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only side by side that would fit on our space. Really solid for the price. Biggest issue is the water dispenser is separate from the ice, and its kind of awkwardly high and hard to find easily.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Not Impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My refrigerator in my rental unit went out after 20 years and figured it would be better just to replace it instead of investing money into the old one to repair it. My tenant was very happy with this until 17 days later it also broke down. I contacted Best Buy but unfortunately the return policy expired 2 days prior (15 day returns only). My tenant then contacted Whirlpool and they could not get anyone out there for 4 days. It ended up being the condenser fan that went out and had to be replaced. Definitely a disappointment that: 1. Best Buy would not make a 2 day exception for replacement when I am an elite plus member for years. 2. A brand new refrigerator needed servicing for bad parts a couple weeks after installation.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friend
















