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Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.1 out of 5 stars with 2464 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,464 reviews
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this refrigerator for a month. Alot more roomy than I expected. Shelving is adjustable which makes it very convenient. Ice maker and dispenser work well. I am very pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greay Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance at a great price. We always check was Bestbuy has on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator for the affordable price. Totally satisfied...

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 1 out of 5 stars

    Constant breakdowns and repairs

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this refrigerator when we bought our house. Whirlpool is obviously more expensive than other brands, but we assumed it would be worth the money in the long term because Whirlpool supposedly makes a higher quality product than its competitors. We were very, very wrong. In less than two years, we have made no fewer than 4 service calls. The icemaker has broken three times and has already been fully replaced once. The fridge has failed to seal despite being fully closed, causing everything in our fridge to spoil overnight. And now, less than two years after spending a small fortune on this unit, our one-year warranty has expired, forcing us to pay hundreds of dollars to replace the icemaker again. When I call for service, Whirlpool's response is to try to force us into a costly extended service plan. In short, I wish we had just bought a cheaper fridge and replaced it every few years rather than spending a good deal of money on a Whirlpool and nevertheless being forced to constantly spend money on repairs. I cannot emphasize enough that you should not purchase this product.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Zach, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer alittle bit small but perfect for the size I had available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our Whirlpool fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Whirlpool fridge! It's so roomy and we love the canned drink holder in the door, our drinks are ice cold quick. The inside light is great, especially for those late night snacks, we love it!

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 5 out of 5 stars

    Fridge dents best buy guys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is awesome although the freezer is a little small but it's fine for now. The best buy guys who loaded the fridge did put several dents in it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Satisfied purchaser.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed this refrigerator and it fits in the space in my kitchen for a refrigerator. Was pleased at the amount of space it provides inside the freezer and refrigerator. I am very pleased with this purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Happy with the height and not having to remove cab

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the interior , drawers, shelves. It runs somewhat noisy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Large fridge in a tiny space

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We looked at many fridges before settling on this model. When you have a tiny space, this in door water and ice making model will fit the bill!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Side by side refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator...easier to find things inside with the glass shelves. The side by side has more room than a bottom freezer. Also like having the water and ice dispenser on the door. Whirlpool has great products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable and quiet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Samsung that was a complete and total lemon. This Whirlpool is smaller but is better made and we are very happy with it. Jordan, the manager at the Albuquerque store by Cottonwood is THE BEST! He made the transition so easy, and he has a customer for life in me.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect addition for my small kitchen

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious, great features and beautiful. the design is very sleek and I loved the bundle deal which saved me more $$

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good choice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ice and water in the door feature. Fits well in our space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great install team was very good would shop here again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Fridge Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my decision of getting this fridge...I loved it even more when I went in the store and they had a flawless open box of the same sku and was much cheaper...having never been opened or even plugged in I jumped all over this deal and am super happy about it!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge gooooooooooooooooooooooooooooooooooooood

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Great fit for my space

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, but freezer is smaller than I had before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and Functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great fridge. Fits like a glove thanks to the personal care and attention of the Best Buy Team! The layout for storage makes sense and is ample! Our freezer is colder than ever. And water do It’s our large bottles! Great buy! Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a great addition to our kitchen. Holds more than the last refrigerator and is so easy to find items.

    I would recommend this to a friend