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Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.1 out of 5 stars with 2464 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 2,464 reviews
  • Cons mentioned:
    Temperature control

    Rated 2 out of 5 stars

    Hate it..

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it a year an the ice machine is already broken and i can't push things all the way to the back of the fridge or they will freeze no matter how much I turn the temperature down.. very annoying

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Temperature control

    Rated 5 out of 5 stars

    We like it.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were restrained due to the wall measurements on what size we could get. This makes good use of its space and we have been pleased with it. It gets cold so no need to move past medium or fridge will start freezing food

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Sleek Look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions are simple good inside space keep beverages nice a cold

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ice dispenser/ water dispenser dripping.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the time, Ice/ Water dispenser is dripping. I Always have to have something on top so it doesnt drip all the way down the fridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fit, but needs more ice production!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product that fit in the limited space we had. The only thing stopping this from being a 5 Star is it does not produce ice very fast at all. Dont see where that can be increaded either.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything great EXCEPT the delivery/removal person damaged my waterline to the icemaker and then announced that I would have to HIRE A PLUMBER. NOT HAPPY. I can't comment on the icemaker or water, BECAUSE IT ISN'T CONNECTED

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. A little on the smaller size, but still spacious! Great for its price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. It's the perfect size and cools well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only disappointment is the shelves are not adjustable

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    DIANE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PERFECT SIDE BY SIDE EXACTLY WHAT I NEEDED FOR MY SPACE AND NEEDS

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 3 out of 5 stars

    Smaller than puctures portray.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much smaller inside. No real room to place items. Freezer very small

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Messed up situation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered it brand new it costed me $1600 They delivered me a bent fridge and scratched and un even closed doors i asked for replacement same thing, I asked for a fair discount and they only gave me 10% when they wasted 2 work days for nothing. very poor customer service I know you could do better. They just picked it up today. I've been a customer for long enough to be treated better. Should i buy another from best buy or somewhere else? even with the refund they haven't refunded anything and they want me to return the water hose at the store. That's ridiculous even though they delivered it with the fridge they won't pick it up and refunded

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Looking for a another dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real nice one door swings too fast need to adjust it other wise good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator, it looks good inside and out, it has a nice amount of shelves for storage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great quality so far!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge so far and delivery was simple and easy.. Crew installed it asap without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ADVANTAGE CT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SATISFIED WITH THE PRODUCT AND SERVICES PROVIDED. EXCELLENT INSTALLATION TEAM AND PERFORMED PROFESSIONAL WOTK.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been working fine Had trouble W ice cubes but figured it our

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this to be an added asset to my household. It is very quiet and it keeps everything very cold.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color of this frigerator, it's very beautiful. A little small inside but for the two of us it's okay. I was a little disappointed because where the ice maker is it had a couple scratches on the plastic, but not enough to make me send it back. Definitely not a refrigerator for a family of more than two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product…we love it….plenty of room and nice and bright

    I would recommend this to a friend