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Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.1 out of 5 stars with 2464 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,464 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Decent Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator/ freezer work well. Looks great. Ice maker is definitely on the noisy side and ice cubes sometimes get stuck on their way out. As long as it lasts I can deal with the icemaker.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great for smaller spaces

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to go with this fridge because of my kitchen cabinets being in the way of most models. It's a little loud but I'm sure I will get used to it. My other fridge was loud too but this just sounds different so that's probably why I'm noticing it

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Keep searching

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge’s motor is pretty loud and seems to ALWAYS be running. With technology nowadays, there is no reason this should be this loud. Also, not a fan of the lights in the inside. Too harsh and bad placement. Wish I saw this in person before buying and having installed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good refrigerador.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerador, work very good in my house loved the refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product which fits into space - less than 70 inches. The cabinets over refrigerator limit my choices. Fortunately, I was able to have this wonderful one from best buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator works very well at keeping things very cold consistently. My only complaint is that the shelves in the refrigerator are too close together, so items have to be really short to fit. Some of the taller items will fit in the door, but there are some things I want on a shelf, so I removed the top shelf in order to fit some items.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Whirlpool 21.4 Cu. Ft. Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is great, I really like the cool ice maker and water dispenser on the outside door and how the light that comes on once the ice or water dispenser is activated.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very nice looking refrigerator but it’s so small inside. I can’t put a lot of food in it and I live by myself. I’m not recommending this fridge for a family of 2 or more.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    It’s a Whirlpool - love it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to go with a smaller size frig. And this one is great. It’s superb quality. It’s really nice looking and same outstanding features as a larger one, but this is just made on a smaller scale to fit where needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TH

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to have the first refrigerator replaced then had to have three different set up people come out because of problems with set up. The last group broke our water pipe for the ice maker so we had to have a plumber come out to fix the leak. Very unhappy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect refrigerator it was smaller than anticipated but it works perfectly we are happy with our purchase

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 5 out of 5 stars

    Whirlpool - 21.4 Cu ft. Side-by-Side refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larger refrigerator side and smaller freezer side but ideal for the 2 of us. Really am happy with my stainless steel side-by-side from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool 24 Cu. Side by Side Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Whirlpool Side by Side Refrigerator we purchased works great. The temperature of both the freezer and refrigerator are just right for the products stored within each section. We are pleased with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winning Fridge!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good little fridge. We moved into an older house that had a built in around a fridge from the 80s, so without spending a ridiculous amount ITS A WINNER! The water and ice dispenser have a separate tab so it's easy to fill up large water containers and ice doesnt go everywhere. Fits PLENTY of food. I haven't figured out the crisper, yet - but I'm sure it's user error - would definitely buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator i would consider another purchase

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 2 out of 5 stars

    was hoping for better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we found the freezer to small. refrigerator side is good when you open the doors the refrigerator slides at you and there is no way to lock the wheels without sliding something in front of them be careful with children ...the water from the dispenser is warm

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good quality for price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and options. A bit loud. Acceptable capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great, from store experience to installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. The ice maker is the best. This was the best purchase I've made in years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this because it was the only one we could find in stock, but we haven’t been disappointed that we didn’t get our first choice. This works well and looks great.

    I would recommend this to a friend