Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.1 out of 5 stars with 2464 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,464 reviews
  • Rated 5 out of 5 stars

    Whirlpool stainless refrigerator

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this refrigerator from another source in Oct 2020, but did not receive it, though it was now May of 2021. We chose to order instead from Best Buy who delivered the refrigerator promptly, though it arrived damaged. Best Buy replaced it very quickly with a new appliance that was flawless. The delivery team was painstakingly careful with both the disassembly and removal of the original item and the installation of the new replacement. We are delighted.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Go for it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit and price for what we needed. Ice maker is a little on the loud side but not too much to disrupt anything.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it is ok

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok but water dispenser doesnt spit out cold water. shelves arent great. two close together , just not positioned very well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    I love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Excellent quality. We have a small kitchen so needed a slightly small refrigerator. We were still able to get ice maker and water on outside.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 2 out of 5 stars

    Whirlpool Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item arrived damaged. We have been forced to wait until September 14 to exchange for a new refrigerator. In addition to the visible outer damage, the door on the right is not balanced, it is missing a part at the bottom according to one of your service people, the vegetable drawers are tough to open. We are hoping the exchange date does not get pushed back and that the new refrigerator works as it is supposed to.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Appliances

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good appliance well worth the money. I buy a lot of these and never had a problem with appliance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Medium Size Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice medium size side-by-side frig. Owned one month so many things like longevity can't be reviewed. We wanted side-by-side and this fit into our available space.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Refrigerator

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic refrigerator, great size and looks stylish. Matches all other is in the sink appliances we purchased range microwave and dishwasher.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 2 out of 5 stars

    Whirlpool

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy came three times and still could not hook up my refrigerator to a water line. I've had this for months with no working ice maker! Also this is a smaller fridge not much room and shelves do not all adjust.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge. Works great and lots of room…………..

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect size

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size refrigerator. The only thing needs to be improved is the drip tray. Water drips in the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice! Love the Ice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Refrigerator. Just needs adjustable shelving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help with delivery too. Recommended it to neighbors!

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Did not work on the 1st day

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy did a great job delivering and setting up my new refrigerator. The problem was with the fridge, it heated up on the inside instead of getting cold and the lights flickered so something was clearly wrong with the product. I left it plugged in for 2 days and then called best buy to pick it back up. they picked it up the next day and I ordered a different brand. 5 stars for Best Buy service and 0 stars for this Whirlpool Refrigerator.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      HI steaktoo, we value your time and would like to look into the concerns with your refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Would buy again

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge! Very spacious and it makes ice fast !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and efficient refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we have been enjoying this refrigerator. The only complaint I have is the handles, they have gotten loose but we were able to fix it. I'm hoping this does not become a reoccurring issue.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So called "chilled" is a water a joke.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general this fridge is just ok. The big problem is in the secs for this appliance says it dispenses "chilled water". This is a flat out lie. The water is tap water cool at best. I have a tech from Whirlpool coming , but he said that more than likely , It's as cold as it's going to get. For a $1659 refridgerator I think I could have done much better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I receive this as a housewarming gift. I would recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge except for...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fine except for two issues: water and ice inevitably "dribble" from the door (and even gets water on the floor) and the refrigerator door does not shut automatically.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dr.SR

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is excellent, compact and designed to store vegetables, fruits drinks meat, fish etc. Best buy is indeed Best buy from their sales personnel to product and delivery.

    I would recommend this to a friend