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Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.1 out of 5 stars with 2464 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 2,464 reviews
  • Cons mentioned:
    Freezer capacity

    Rated 3 out of 5 stars

    Shelves hard to open. Freezer too small. Door does

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shelves hard to open—don’t slide easily. Freezer smaller than other brands of this size. Door doesn’t have the option to control amount it opens—only fully open.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for our space requirements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of storage for its size...fan noise as we expected but not nearly as load as reviews indicated. Black stainless is not black-black more black-gray.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Whirlpool refrigerator looks great in the black stainless steel with the newer LED lights and has plenty of room for all of my groceries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my refrigerator, this is the firsy one for us with an ice maker and water.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large inside love the lighting and all the drawers help keep things organized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality refrigerator. The unit is very quiet and energy efficient

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool fridges

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It working good so far,and believe it will continue to work

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fits the space and fits the family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This side-by-side refrigerator with water and ice in the door has been beyond our expectations. Holds everything we need in an organized fashion

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    Clean Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has a resistant fingerprint for the kids which is needed for the messy ones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    medium rated product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    required specific size - this was all had to choose from - features of refrigerator were not all exactly as described on line. Turns out there are different versions of same refrigeratore with same stock number but differerent suffixes at end. Delivery drivers couldn't answer questions about item even when Best Buy sent a second set of drivers out. Difficulty getting charge info entered - apparently Best Buy had computer problems that day. Salesperson was very helpful with sale but should have advised me there were differences.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Plenty of storage room and it keeps veggies and fruit cold and fresh. Lots of room in freezer section.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Star refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the refrigerator we need. Rights dimensions, safety and easy to handle.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Recommend you pass

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge has ample space, great deseign. However, it's very load, and the ice dispenser drops ice randomly, leaving poodles of water that ruin the wooden floors. I will be contacting whirlpool. One other thing, the fridge doesn't stay still, when you try to open the door the fridge comes forward.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Rich, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezes and cools very well. Fits the space and decor. Be sure to measure height as well as width.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Kitchen upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit fit percectly while gaining more storage space in fridge. Great no interest payments too !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Condo refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had no complaints from our tenants so all seems to be fine. The square footage of the unit is less than 22 cubic feet but that was the largest refrigerator that would fit in the limited space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Functions well and easy to adjust and operate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not symmetrical

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The handles are not symmetrical. Tried adjusting but would only give you a little room to adjust

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it was the perfect purchase for our new home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special just a regular refrigerator. The shelves in the fridge are not adjustable. Smudges very easily.

    No, I would not recommend this to a friend