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Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.1 out of 5 stars with 2464 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,464 reviews
  • Rated 1 out of 5 stars

    Leaks water onto your floor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the instant I let water flow to the door dispenser it started a constant drip down the door and onto my floor. I tried to call to have it picked back up immediately but customer service seems to be pretty bad on top of a bad product

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Medfordian, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    So far excellent.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size is smaller then I am used to, but still adequate. My first side-by-side refrigerator so I am still adjusting.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Mini frezzzz

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great the color,zise thar I was looking for looks so beatidul in my kitxhen

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The worst

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a brand new house in 2020 and this fridge came with it. Every 4-6 weeks i have to move my food into the garage and let this thing thaw out for 24 hrs. Plug it back up and its fine for another 4-6 weeks. Hate it so bad.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for the burke customer service was accident

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its a fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little smaller than i would like but that's all the space i have. so far so good as far as everything else is concerned

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the frig

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the refrigerator. looks great. have had many compliments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Delivered.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it has been difficult contacting the store and scheduling conflicting notices. My fridge was delivered on Nov 7. Geek Squad Tom was the best at noticing me of delivery time and phone when within 15 minutes of being here. Tom and his coworker were great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    poor refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This whirlpool does not have adjustable shelves which creates problems especially if you want to put a gallon of liquid in it. When using the top shelf, the gallon always scrapes the top of the frig. Also there isn't many places to put 2 liter bottles. If you choose to use the door shelf to do this, beware of falling 2 liter bottles when opening the door. Also, its cooling system is not satisfactory. Don't bother calling Whirlpool because they are of no help! I returned the frig.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. Easy to clean and love that I have a refrigerator that makes ice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Recommend refrigerator

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator seems to work well. A little small but that is all the space I have for one. Had a little over a year and ice maker and water dispenser all work fine. No complaints except it came with a long smudge across the front which won’t wipe out. That is why the three stars. Otherwise good refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator, plenty of room, nice layout and ice and water placed on door very nice,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as it should.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, but it's what fits in my kitchen. Perfect for a couple of people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Enjoy the ice and water dispenser in the door. Only downfall is the shelves aren't adjustable. But the price was very affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're very happy with our new refrigerator! We were very pleased with the delivery and installation!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Price for a Good Looking Set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the entire appliance package for a property I'm selling at a great price, and the pieces look and great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best item in the market for the purchase price. Yo

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best item in the market for the purchase price. You need to get one for yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the price and the delivery date but the delivery date has changed after purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. Quit runner. Ive had about a year. The ice machine works well without freezing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    attractive refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    water, ice works nice. The cup area for water/ice is a little small so no larger glasses. This is listed as counter depth but it is 30" and counters are usually 24<.

    I would recommend this to a friend