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Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.1 out of 5 stars with 2464 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,464 reviews
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    want get cold

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not buy, piece of junk, want cool, cleaned coils, still want cool below 60, fridge side froze up a couple of times. do not buy. they dont make them like they use to. was bought last nov 2023, wainting on service says it will be around june 21 before they can get here. really disappointed

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Mom is happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerators do not last like they used to...my mom's GE french door refrigerator was condemned before 3 years use for leaking Freon. This one fits the space and keeps things cold. No more liquid ice cream. The LED lighting is excellent. She is getting used to the narrow deeper storage as compared to her french door fridge but it brings freezer things up into the optimal reach zone. Note: limited choices of in-stock items due to COVID-19.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase. It works very well for my needs. I would recommend it to others.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new fridge! Exactly what we needed with great delivery!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replaced my GE Fridge with this Whirlpool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this sight unseen. I needed a replacement. They priced match with another chain store. Delivery was spot on and driver called before he arrived!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great. Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed fridge that fit in smaller area. Replacing one that is over 30 years old. This one fits perfect. So far no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but small shelf space.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only drawback is that, if all shelves are installed, there is not enough space for taller containers such as juice drinks or 2-L bottles.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator is great just some small issues.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is good, has plenty of room. Issue i have is rear feet do not level. Icemaker water level is not programmable like the previous icemakers. I need just about 2 ounces more water. When i first received the fridge is leeked small amounts under the fridge for about 3weeks... It has stopped but it has taken 4 weeks to get a technician out to service the unit. He is replacing the water valve.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool side by side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brand is very good plus it cool the inside spectacular! The freezer is also spectacular!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great what the money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been working great with one exception I don’t know when it’s on

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is good. However, we are having difficulty with the icemaker. The ice overflows at night. The men who installed it did not shows us how to work .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Whirlpool Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: I like it. It gets the job done. It doesn't make a lot of noise. Con: It's a whirlpool. What more needs to be said?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Size for my house! Beautiful Color! Plus it makes ice ans purfided water! Win Win!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is great! Installers couldn’t install water line but still did an awesome job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service in delivery of refrigerator thanks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Doing Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is working really well. Never had one with an ice maker before!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Looks great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was a day early, great! Installation went very well. The refrigerator is ideal for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with look and quality.finger print resistant works well . Most importantly my wife loves it!

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 2 out of 5 stars

    Kinda small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant fit pizzas in the freeze, and only fit bottles of soda up right in the door of the refrigerator. I should have looked at it in person before i bought it i think.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We manufacture different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along. WhirlpoolBrand

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great looking and functional fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very appealing to the eye from both the outside and the inside. Convenient width made possible to fit in older kitchen.

    I would recommend this to a friend