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Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.1 out of 5 stars with 2464 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,464 reviews
  • Rated 3 out of 5 stars

    Mediocre. Fridge side doesn't form a strong seal.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an okay refrigerator if you don't mind the fact that, while the freezer side closes and seals just fine, the fridge side has a weak seal that is asking for trouble. I exchanged the first one for another and the second one had the same issue. Don't bother.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance of the fridge is well, main concern so far are the door shelves. There have been couple instances where a bump on a shelf and they would fall off with everything in them. So it’s more in the design that should be altered. Aside the minor flaw everything else has been well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator and looks nice as well. Outer finger prints wipe right off

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good it fits have plenty of room left cause they couldn’t send me the right high and sides

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great grab.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this open box unit , it’s just like new. I’m still looking for damaged or what’re reason they had to turn it in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We found this fridge online and it fits our space and Best Buy offered really good price and service too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Getting the job done!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were limited to our options because of the space we had to fit a new refrigerator into so we are happy this unit is working well for us. We really like the ice/water system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator, a little disappointed with the delivery process.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Not happy with brand new refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We only had our brand new refrigerator for 35 days when a water leak occurred in the freezer and froze all the food together. It also started making a very loud sound. From day one it was a loud running appliance. The sound was like a vibration sound

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Small fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great, though it’s pretty small and doesn’t look very pretty.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth $1200+. Bad choice of appliance.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a fridge that leaked at the dispenser. This leaks too & there is no drain. I wipe it several times a day. Also the shelves are not adjustable & I have to keep a standard bottle of juice on the door.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further to see how we can help. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the whirlpool fridge, it fit perfect with our other stainless appliances. Ice maker works great, very spacious

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the fridge. Love having the water and ice dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Better than Basic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No room for a french door style. This is a gret refrig for the money. Stylish, quiet, very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my fridge to this one. And it has made such a lifestlye difference.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Good Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase. Well lit interiors and plenty of space. Crushed ice is great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great,looks good not to noisy can hold more stuff then I thought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refridgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this purchase and the geek squad that delivered and installed it were nothing short of outstanding!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well so far the refrigerator I got from Best Buy Is working fine for me. I do wish that the shelf height was able to be adjusted.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My whirlpool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whirlpool refrigerator I purchase is wonderful,I would Recommend this to others

    I would recommend this to a friend