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Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.1 out of 5 stars with 2464 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,464 reviews
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think a great refrigertor for price. I needed 33 inch and not many choices. I love the square ice cubes. I also removed the top shelf so would have taller shelf space and is perfect now. I like the water dispenser out front however hesitate a second to make sure water stops to avoid dribbles because no trip tray. I am pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    Beautiful refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful refrigerator. Fingerprint resistant and great color. Lots of room inside.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Whirlpool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Fits great in the space. Just the right size.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible appliance and bad procedures for repair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge had problems from week 1. We were told that our issues were warranty problems and to contact Whirlpool. Everything was going wrong starting with water leaking from the ice tray and in-door water dispenser. I placed a warranty ticket, scheduled a warranty appointment and that was cancelled by the warranty company because they didn't actually have appointments that day. They showed up another day, verified the problem and discovered the freezer is not working properly. It's been two weeks with Whirlpool not sending parts or communicating with me or the warranty company. In the meantime, we've had no help from Best Buy and it's so frustrating.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Tastingblue, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 4 out of 5 stars

    Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s displayed as counter depth on the bestbuy but it is not. Other than that, perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, counter depth refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first refrigerator delivered was not counter depth. Best Buy did an even exchange and I did get one that is counter depth. It is not the one pictured.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool products a winner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very happy with this whirlpool product. It has a large ice bin, which is a great improvement over the refrigerator freezer I had before it had a very small ice bin always ran out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased this fridge to replace and older one and couldn't be happier

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice cubes are too small. The shelves are not adjustable. It is okay

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    5star

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, simple and clean , really really happy with this model .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but ice maker is disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker makes very little ice within a 24 hr period.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fantasic frig

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my kichen. Many features snd benefits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my refrigerator I really love that it’s finger print resistant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right on time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Timely delivery. Simple to order. Easy to use.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 3 out of 5 stars

    Good for the money nothing else

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very basic. The bins dont slide easy. Not efficient use of space in the freezer section

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s better than expected! Perfect for my needs. Works well with no problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a champ! Have the fridge on factory setting and everything is golden.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice fridge for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a Fridge that was small and within my price range

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, only issue is water does not come out very cold, for me no issue as I drink my water room temperature. Would recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Loud

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The jury is out? Loud, ice maker is taking some time to get used to. Recieved damaged TWICE!?!

    No, I would not recommend this to a friend