Customer Ratings & Reviews
- Model:
- WRS321SDHV
- |
- SKU:
- 6078402
Customer reviews
Rating 4.1 out of 5 stars with 2464 reviews
(2,464 customer reviews)Rating by feature
- Storage Capacity4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Design4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Temperature control
Rated 1 out of 5 stars
Defective fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit was awful i could not control the internal temp. Everything froze, my milk my eggs etc etc.. Best Buy did replace the unit with a different make and model
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great fridge but shelves don’t move.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for the height requirements and we really like the features. Only catch is that the main fridge shelf heights are not adjustable/movable. What you see is what you get.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Just okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really fingerprint resistant. The water spout drips all over the front and always looks dirty. The wheels can’t be locked so it moves every time I open the doors and constantly have to push it back in place. The installers were super high and put one door higher than the other and I need a special tool to fix it.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendRated 4 out of 5 stars
Decent Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this is a decent refrigerator. I bought 3 of these for breakrooms in our company's office.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Perfect for smaller spaces.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. Looks great. Very energy efficient.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Perfect fit for older home space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When you have a predetermined space in an older home, you have to 'sacrifice' little things, like frozen pizza storage. But this lovely little fridge has plenty of space to spare, even if the monster pizza boxes don't fit in the freezer. And really? Nobody needs that much pizza. No, really. Not even college students.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Perfect size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator! Door doesn’t close easily. You must make certain that you close it firmly.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Whirlpool
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functional with 3-draws, water/ice maker and fits nicely in space.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Single Person Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is super small and the freezer is smaller. This refrigerator is meant for a single person or an extra one, it’s not mean to be the stand alone family fridge.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello Nicole2! We manufacture different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
I am enjoying this item
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this color for my kitchen. It looks great.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints. It works as it should.Good fridge for the price.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - White
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Amazing fridge for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size to fit most spaces and plenty of storage space
I would recommend this to a friend Rated 5 out of 5 stars
Great customer services
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best. Did over and beyond what was needed. Great people working at best buy
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend- Cons mentioned:Temperature control
Rated 1 out of 5 stars
Refrigerator did not work properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Interior light on refrigerator side did not work when delivered. Refrigerator did not cool, although freezer did. Best Buy customer service was not helpful about addressing issues - delivery personnel, social media support, and customer service person provided conflicting and often inaccurate information. Wait times on customer service line were longer than stated and I twice selected the option of a call back and received no call. Not impressed with either Best Buy or Whirlpool and not sure I would recommend either after today.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey JennyIL, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Whirlpool Refigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Whirlpool refrigerator has turned out to the best purchase we've made in a long time! The convenience of the ice and water dispenser that we've never had has certainly spoiled us!!
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Great Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Energy saving and good size refrigerator at a great price!
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Nice Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator because I was limited on size but I do prefer the side by side. Water and ice in the front.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Perfect size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love perfect for my small family would recommend
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Black
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet. Just the right size for me and my family.
I would recommend this to a friend Rated 4 out of 5 stars
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door handle was loose and one side is higher than the other. Very roomy inside.
I would recommend this to a friend
















