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Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.1 out of 5 stars with 2464 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,464 reviews
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Defective fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was awful i could not control the internal temp. Everything froze, my milk my eggs etc etc.. Best Buy did replace the unit with a different make and model

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge but shelves don’t move.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for the height requirements and we really like the features. Only catch is that the main fridge shelf heights are not adjustable/movable. What you see is what you get.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really fingerprint resistant. The water spout drips all over the front and always looks dirty. The wheels can’t be locked so it moves every time I open the doors and constantly have to push it back in place. The installers were super high and put one door higher than the other and I need a special tool to fix it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is a decent refrigerator. I bought 3 of these for breakrooms in our company's office.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for smaller spaces.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Looks great. Very energy efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit for older home space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you have a predetermined space in an older home, you have to 'sacrifice' little things, like frozen pizza storage. But this lovely little fridge has plenty of space to spare, even if the monster pizza boxes don't fit in the freezer. And really? Nobody needs that much pizza. No, really. Not even college students.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! Door doesn’t close easily. You must make certain that you close it firmly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functional with 3-draws, water/ice maker and fits nicely in space.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Single Person Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is super small and the freezer is smaller. This refrigerator is meant for a single person or an extra one, it’s not mean to be the stand alone family fridge.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello Nicole2! We manufacture different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I am enjoying this item

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this color for my kitchen. It looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. It works as it should.Good fridge for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Amazing fridge for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size to fit most spaces and plenty of storage space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer services

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best. Did over and beyond what was needed. Great people working at best buy

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Refrigerator did not work properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interior light on refrigerator side did not work when delivered. Refrigerator did not cool, although freezer did. Best Buy customer service was not helpful about addressing issues - delivery personnel, social media support, and customer service person provided conflicting and often inaccurate information. Wait times on customer service line were longer than stated and I twice selected the option of a call back and received no call. Not impressed with either Best Buy or Whirlpool and not sure I would recommend either after today.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey JennyIL, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Whirlpool Refigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Whirlpool refrigerator has turned out to the best purchase we've made in a long time! The convenience of the ice and water dispenser that we've never had has certainly spoiled us!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Energy saving and good size refrigerator at a great price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator because I was limited on size but I do prefer the side by side. Water and ice in the front.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love perfect for my small family would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet. Just the right size for me and my family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door handle was loose and one side is higher than the other. Very roomy inside.

    I would recommend this to a friend