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Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.1 out of 5 stars with 2464 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,464 reviews
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality , best service, great job on the employees

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    If I could give it a negative I would! DO NOT BUY!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is 7 months old and just quit cooling, whirlpool sent one of their techs to service, ordered new compressor, new evaporator coil, and dryer tube for defrost. Came back a week later only installed the coil. Fridge still not working, tech comes back out a week later says compressor needs replaced. Now wait another week and take a 4th day off of work to replace another part he didn't even diagnose. Whirlpools answer to a 3 week broken appliance is to keep throwing new parts into it. I see why people don't buy American products service is awful, no compassion, and total junk! Save the agony and buy something else! Whirlpool will just give you the run a round.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey jennjenn73, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    So far, so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the fridge - although it's only been one week, so far so good. Extra shout out to the delivery men. Went out of their way to not damage woodwork or doors getting this into house. Exceptional professionalism and they are very much appreciated!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and look, just a little noisy. That’s my only complaint.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this fridge. It does what I need it to do

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge. Works and looks great. We love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good. Not a fan of the design when it comes to location of the water dispenser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great room and size for a fridge of these Dimensions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit my space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to have ice maker and can fit my kitchen designated space . But the wheels on the front don’t have lock to prevent the ref scrolling when I open the doors I have to pull it back to relocate the position.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new refrigerator! Great price! I techs did a great job setting it up We buy all of our appliances and everything from Best Buy always have and always will!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Spacious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent to our new house, good for small family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the ice maker and water dispenser! Be careful not to accidently hit the arm of the ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice Side-by-side Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool makes a nice looking quality side-by-side.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice works well quite looked amazing black stainless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge for a small space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a fridge to fit a small opening. I went with this one sight unseen due to being in a hurry, I love that the sides are painted and not stainless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Little Too Big!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator but was slightly too big for my space so it had to be returned!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new stainless steel side by side refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    emptying ice making is not easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product ice maker has some issues with dispensing ice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge frenzy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly disappointed at the limited bins and low shelf heights available.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful refrigerator maker and water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator with ice and water!!!!!!!!!

    I would recommend this to a friend