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Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.1 out of 5 stars with 2464 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,464 reviews
  • Rated 5 out of 5 stars

    Having filtered and ready to drink water is better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy our new refrigerator. Easy to use and efficient

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 3 out of 5 stars

    Nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator side is fine. Freezer needs to have more room.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Temperature control

    Rated 1 out of 5 stars

    BAD PRODUCT!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT PURCHASE THIS REFRIGERATOR! JUST INSTALLED NOV 15TH 2021, IT FREEZES EVERYTHING , NOTHING WORKS CANT ADJUST TEMP. AND WATER LINE STOPPED WORKING LOUD MOTOR….

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey DISAPPOINTED, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Whirlpool 21.4 Cu. Ft side-by-side

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer width is small. Quality matches price. I wish I purchased a higher quality/priced product. In general good for the price. Quiet. Water and Ice is nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Danny

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door space pretty good can place a couple gallon of OJ comfortably.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    It was everything I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator. A little loud but I like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant ask for much better. Lots of shelves and drawers.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 2 out of 5 stars

    After 1 year refrigirator stop cooling

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy this has water and ice and looks great but .. but after 1 year refrigirator stop cooling but freezer is working now we our waiting for whirlpool for reply

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, RommelM. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Nice, but sometimes has a loud rattle.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, but sometimes has a loud rattle. Still a great value.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great size for small condo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting for construction to end. Then delivery. Fridge is the right size for small condo

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great service on Limited stock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't worth the $200.00 price difference of this refrigerator that black stainless was only on the doors. With the shortage of in stock units I was unable to see the exact model that was quickly available. I'd prefer more flexibility with shelf spacing options as in my previous Whirlpool refrigerator.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our new frig. The salesperson was knowledgeable and very nice. It was a very easy purchase! Thank you Best buy Gail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is excellent and reliable. I would recommend this to all my friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    do not like water and ice dispenser-too small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall ok , but the water ice dispenser is too small, you have to tilt container

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Side by Side Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Love the black stainless! Only complaint is the fridge light needs to be brighter or there needs to be more of them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh.....

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe we received a DOA product. Ice production was very low...the rest of it worked just fine it was returned to Best Buy with no issue

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge. fits well in the space available.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good refrigerator. Fits into the space we have for it and meets our needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is great I have had ot about month so I gave a 4

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this refrigerator recently, unfortunately after a couple of days it was already broken and when I had asked for a new replacement they were not able to do so. There were issues with the ice maker and water wouldn't come out no matter what we did. Definitely thoroughly read through all the policies and information before purchasing. After 15 days it stated that we cannot return the item and it was quite frustrating not getting my money's worth. I personally would not recommend buying this product, it wasn't worth the stress.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey John, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good product for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its kind of small but works good, looks very modern

    I would recommend this to a friend