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Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.1 out of 5 stars with 2464 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,464 reviews
  • Rated 5 out of 5 stars

    Stainless elegance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elegant. Looks great. Excellent storage. Great price. Whirlpool has been in my house since I was young. Lasts forever. No service issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect fit into my kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a great door ice and water dispenser with automatic light when using the dispenser

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it’s our second fridge seems we moved in our home our old one lasted 22 years hopefully this one lasts more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and on time!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great online experience! Product, delivery, ease! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ideal fridge for our space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a retired couple with smaller food needs and an older house with less refridgerator space. We wanted water and ice in the door option. This refrigerator fit all of those requirements.. Let you know in 5 years if it is still working good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeff21

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the new fridge. I like that the standard temperature is lower than the old fridge and gets my beer colder faster.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    So so

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. Sometimes it sounds a little loud. The delivery was on time and I was called before the arrived. The guys that delivered it were quick, polite and cleaned everything up before the left. Very nice.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer section is quite big

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge It has water dispenser . I like the fact that is only two doors and not three doors. We prefer the two doors because there is more room for the freezer section. You can stuff a lot of stuff in the freezer section.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love the black stainless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value for the money. love the color. looks great in my kitchen

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 2 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was dripping water from one side and it did not cool dawn enough to reach the proper temperature.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, CornelioM. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Not what I expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems hard to level and moves some when opening the door. One of the fridge draws sticks or catches, but then again seems like cheap plastic draws and tracks. Very disappointed almost to the point to have them come out again to check draw and level.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works. Water could come out colder. Not sure why it doesn't?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great upgrade refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying the ice maker from the outside and water dispenser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that carried in and installed my new refrigerator where very considerate and did a great job, they explained everything they where doing , it was a very peasant experience. thank you for a great job. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great But!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in to purchase another brand, it wasn’t available but salesman recommended this brand/model & he did a GREAT job. Very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new refri

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best refrigerator in the word and your costumer service was great. I paid minus from other okaces

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BAD experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BAD communication on delivery/pickup Terrible coordination

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure about shelf placement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still have not figured out how to suspend the drawers on the side supports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refrigerator

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my refrigerator, Whirlpool 21.4 cu. ft side by side refrigerator. Thank you best buy geek squad for installalling and hauling the old one as well. You cannot be wrong with whirlpool brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase of whirlpool side by side fridge. I like the ice maker and water dispenser. The only thing i don't like is the glass shelves are not adjustable. Other than that i live this fridge also not noisy at all.

    I would recommend this to a friend