Customer Ratings & Reviews
- Model:
- WRS321SDHV
- SKU:
- 6078402
Rating by feature
- Storage Capacity
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Design
Rating 4.2 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Noise level
Bad results
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We ordered this fridge, the bottom guard was buzzing so badly we had to take it apart and wedge something in between the guard and the body of the fridge to stop the noise. Upon calling Best Buy the SAME DAY IT WAS DELIVERED, they said we had to contact the manufacturer who has yet to come fix it. So now 4 months later I have a 'brand new' $1500 fridge with some crumpled up paper and no bottom guard on it.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Norbos, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator for the price!! It was delivered fast next day
I would recommend this to a friendoverall great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far its been great, grandkids love the crushed ice and easy water dispense
I would recommend this to a friendSmall
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Grudge is small. It reads that it leaves no fingerprints but it’s hard to keep clean and scratches easy.
No, I would not recommend this to a friend- Cons mentioned:Noise level
Very noisy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I read the reviews on this refrigerator people complained about how loud it was. They were right. When this refrigerator is running it is very loud and annoying. I put in a call to get it replaced but I have not heard back yet.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Colleenb, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
I believe this product to have good value.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would purchase this item again. Size and functionality just what we needed.
I would recommend this to a friendGreat color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color very spacious inside Very quite a lot of dividers
I would recommend this to a friendFridge works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good fridge. The drawers open & close a bit rough.
I would recommend this to a friendSmall But Mighty
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is small and probably not great for a larger family. But for a small space it’s just the ticket you need! Because the doors fold inward as you open them, it will fit into a tight space perfectly. I love it.
I would recommend this to a friend- Cons mentioned:Freezer capacity
Freezer is to small.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered a different refrigerator and it was out of stock. The person at Best Buy suggested this one. So I decide to get this one and the freezer is to small. This item is a on line item.My husband will not bring it back so I am stock with it.
No, I would not recommend this to a friend Great fridge for tight spaces
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge looks great, keeps perfect temps in the fridge and below zero in the freezer. The one down fall are that the shelves are all preset, so you can't adjust the size. If you need more shelf space, you have to eliminate a whole shelf.
I would recommend this to a friend- Cons mentioned:Freezer capacity
unhappy customer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both the freezer & the refrigerator are too small. We got because of outside water & ice maker. Also the customer service for Best Buy is poor.
No, I would not recommend this to a friend Overall great purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had an issue with the door handle but getting it fixed
I would recommend this to a friendPOOR CRAFTSMANSHIP!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IF YOU LOOK AT THE FRONT BOTTOM FEET THAT THE REFRIG SITS ON, IT LOOKS LIKE IT'S UNFINISHED.... THERE IS A HOLE THAT SHOULD BE COVERED UP BY A WHITE PLATE OF SOME SORT. IT LOOKS UNFINISHED AND UGLY.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We manufacture different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along.
- Cons mentioned:Temperature control
DO NOT BUY THIS REFRIGERATOR
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is terrible. DO NOT BUY IT. We had the refrigerator setting at 3 and the food was not cold. We put it to 4 and now the items in the refrigerator are freezing. We called Best Buy and they said we need to call Whirlpool. We called Whirlpool and they are sending out someone in 2 weeks. In the meantime we are throwing out food that does not need to be frozen. The refrigerator is 2 weeks old and all these problems. DO NOT BUY IT.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hi, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Fits Perfectly; Just Right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is smaller than the standard fridges with all the bells and whistles. We just don’t have enough space. That said, it has everything we need—ice maker and water dispenser, plenty of door space to hold gallon milk jugs, etc. Perfect for our situation.
I would recommend this to a friendPerfect size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not too big and not too small. I needed this for a small ish galley-style kitchen for my mother and grandmother and it has more than enough room for the two of them. And I love how the water dispenser is made to be able to use tall water bottles without making a mess.
I would recommend this to a friendHigh Quality Fridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge, Perfect for my house of 5. Holds a really good amount of food.
I would recommend this to a friend- Cons mentioned:Noise level
So Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap, cheap, cheap. Plastic.. The sides bulge. This is a huge problem when trying to fit this refrigerator into an opening created for the stated dimensions. Did I mention noisy?
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Kathy, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Good refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good just bought and love the measured fill for water
I would recommend this to a friend