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Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.1 out of 5 stars with 2453 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,453 reviews
  • Rated 1 out of 5 stars

    Whirlpool-21.4 Cu. Side by Side

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was installed on June 3, 2023. In less than 2 months the freezer portion of this model started making buzzing noises that increased in intensity. The level of noise at this point is unbearable. I can't hear someone talking to me. Whirlpool will check it out in four days. In the meantime, I would not recommend this fridge.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t get this fridge, exchanged before it was delivered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall is good but I wish it had a door alarm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door alarm to alert when door not properly closed or opened

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great match with the range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Product was an excellent choice , thanks for helping select it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient water filter - it is on the front and easy to change. Good unit with 3 drawers. We use one for meat and the other two for fresh vegetables Water and ice unit convenient and accessible

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Business Practice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sorry for the poor star rating. The refrigerator never was delivered. Two days after purchase and a delivery time scheduled I received a message from Best Buy. Thei refigerator was no longer available, out of stock. I was told that a replacement would be available in two months from the manufacturer. I needed a replacement now. How could Best Buy sell me something they no longer had in stock? Poor way to do business. I found one at Lowes instead. Same model and size

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Ample space for just me but might be a bit small for a family. A tad expensive when considering the larger size was cheaper, but had to go with this due to space limitations. Overall, I'm satisfied with this fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this refrigerator. Spacious, and temperature stays on track.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is well-constructed and operates quietly. The ice and water dispenser takes a little getting used to, but is fine with a little practice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice ice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes good ice. Keeps food cold. Too soon to say much else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for the money had one like it in my other house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator for small spaces

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had very few options for replacing my old refrigerator due to space constraints. I wanted a bottom freezer but could not find one that fits in our small kitchen, so I purchased this one and I am very happy. I don’t understand people’s complaints about the water dispenser. Never have I “missed” it and got ice instead. Love all the adjustable door shelves. They keep all my jars out of the way leaving the refrigerator shelves for larger item. Only complaint I have is I wish the refrigerator shelves were adjustable, but really it hasn’t been a problem. The feeezer looked small but it holds a lot!!! The “ no fingerprints “ stainless finish is the best ever. The refrigerator is perfect for myself and my husband. If you have a small space go ahead and buy it. You won’t be sorry/

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge and freezer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge and freezer. The water and ice dispenser are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REFRIG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to find a refrigerator that fits into our allotted space and has all the features we wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy This Now!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After (3) LG’s with bad compressors, a KitchenAid with a defective ice maker we found the dream refrigerator!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super nice fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and awesome service from Best Buy! Fast delivery time and they set it up and removed the old one. The look and finish of the fridge it’s right on! Perfect size too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs Marie Leible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator and buying from Best Buy was just awesome. Very professional and careing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it. Very convenient and looks nice. Not so noisy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Light Weight!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is much smaller inside and out than I thought. I also, didn't expect it to be so light weight. It rolls forward when you pull to open doors. If I had seen it in person, I dought that I would have purchased it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 2 out of 5 stars

    Poor overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little space in freezer and poor quality plastic drawers. I exchanged for LG

    No, I would not recommend this to a friend