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Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.1 out of 5 stars with 2464 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,464 reviews
  • Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased! Water took very long to taste good but is better now.Service from sales person was excellent,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. My wife loved the stainless steel finish. Had it for three years now and have had no issues what's so ever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t get this fridge, exchanged before it was delivered.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to size limitations, I had few options Could not purchase the fridge I wanted

    No, I would not recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Frozen Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased in store. The freezer side started to cool after an hour however the refrigerator side took almost 24 hours. After 3 or 4 days the refrigerator freezes faster than the freezer. Food has been ruined. I tried unplugging and resetting temperature and no change. BB return is 15 days and I missed it. Wish i had gotten a different refrigerator

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, FashannalynB. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    great match with the range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Product was an excellent choice , thanks for helping select it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall is good but I wish it had a door alarm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door alarm to alert when door not properly closed or opened

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge was the best purchase I’ve made in a long time. I’ve needed a new one for awhile, with Best Buy it was easy to order and have it delivered and installed for free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Ample space for just me but might be a bit small for a family. A tad expensive when considering the larger size was cheaper, but had to go with this due to space limitations. Overall, I'm satisfied with this fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best 1500 ive spent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded needed more space and i wanted that black to match my other appliances if your looking for Good refrigerator this is the one trust me the ice maker is Perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice ice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes good ice. Keeps food cold. Too soon to say much else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient water filter - it is on the front and easy to change. Good unit with 3 drawers. We use one for meat and the other two for fresh vegetables Water and ice unit convenient and accessible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this fridge. Looks and functionality is perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator for small spaces

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had very few options for replacing my old refrigerator due to space constraints. I wanted a bottom freezer but could not find one that fits in our small kitchen, so I purchased this one and I am very happy. I don’t understand people’s complaints about the water dispenser. Never have I “missed” it and got ice instead. Love all the adjustable door shelves. They keep all my jars out of the way leaving the refrigerator shelves for larger item. Only complaint I have is I wish the refrigerator shelves were adjustable, but really it hasn’t been a problem. The feeezer looked small but it holds a lot!!! The “ no fingerprints “ stainless finish is the best ever. The refrigerator is perfect for myself and my husband. If you have a small space go ahead and buy it. You won’t be sorry/

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge and freezer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge and freezer. The water and ice dispenser are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is well-constructed and operates quietly. The ice and water dispenser takes a little getting used to, but is fine with a little practice.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Constantly running

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     this refrigerator is constantly running, and the interior is not designed properly. You cannot even put a bottle of soda or a full container of milk on the shelves and the shelves are not adjustable and it’s constantly making noise. I would not buy this again.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Naplesbob. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Whirlpool-21.4 Cu. Side by Side

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was installed on June 3, 2023. In less than 2 months the freezer portion of this model started making buzzing noises that increased in intensity. The level of noise at this point is unbearable. I can't hear someone talking to me. Whirlpool will check it out in four days. In the meantime, I would not recommend this fridge.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would purchase again! Service was great and love the refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so nice and easy to use and great deal and stainless

    I would recommend this to a friend