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Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.1 out of 5 stars with 2464 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,464 reviews
  • Rated 5 out of 5 stars

    Nice one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it. Very convenient and looks nice. Not so noisy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Van

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It has lots of compartments and door storage. The water dispenser is designed to easily fill water bottles with water

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator! Great Price Retuned as it was too large for my space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, it took six weeks for delivery/hired plu

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product nicely built. Interior a little small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Brand

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product so far @ a decent price point/ excellent delivery no problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trusted brand for many years in our household.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge, great space and options to move shelving where it works best for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a refrigerator that would fit our small kitchen perfectly and this one was the one. The quality of the product is great. Good things come in small packages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is the perfect upgrade to our previous refrigerator which was also a Whirlpool. The capacity of the freezer and refrigerator allows for a great amount of storage and the ice and water dispenser is quite handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daisy New Whirlpool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator had to replace my GE I had for over 12 years the store did not have a lots are stock due to the pandemic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful staff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris Linville was very helpful during the whole process. He found the Refrigerator that I needed. It had to be a certain size to fit. Your delivery staff was helpful. Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is as described although, I miss measured and this is not a counter depth refrigerator, which was my error and the item is not returnable. Great value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. Ice, water work while side door is open. Not used to that. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Delivery was outstanding too! Glad I had it delivered, worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool 21.4 Cu Ft refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it. Perfect fit. Loads of room. Great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent refrigerator for the price. Excellent fit for our kitchen. It has a rack that took to put water bottles in its place.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok refrig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has too many drawers . My space is small and I cannot open the right refrigerator door wide enough to pull the drawers all the way out. I would have preferred to be able to switch them to shelves, which would make things easier to reach.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Whirlpool 21.4 cu. ft. side-by-side refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad shelf design. The top shelf isn't high enough to handle a gallon jug of milk (or juice or large soda bottles, etc.). I would never have bought it had I known this. No alternate slots to move the shelf to allow for the extra height needed. Had to remove one shelf giving me a lot less room in the fridge. None of the shelves have alternate slots to vary the height. The only place where it would fit is the lowest shelf on the door of the fridge - which is not a good alternative at all.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Poor Business Practice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sorry for the poor star rating. The refrigerator never was delivered. Two days after purchase and a delivery time scheduled I received a message from Best Buy. Thei refigerator was no longer available, out of stock. I was told that a replacement would be available in two months from the manufacturer. I needed a replacement now. How could Best Buy sell me something they no longer had in stock? Poor way to do business. I found one at Lowes instead. Same model and size

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand