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Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.1 out of 5 stars with 2464 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,464 reviews
  • Rated 5 out of 5 stars

    Very roomy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge. The ice maker makes the best crushed ice. It holds so much more than I thought it would. Highly recommended for someone who only has 34 in wide space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator with one small exception. This model is not listed under energy star, thus I couldn't apply for the rebate. Very unfortunate.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped Working within Six Months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge broke within the first six months. Repairman said part (defrost heater) was unavailable with no ETA for repair and Whirlpool will not replace, despite fridge being under warranty. I now have no fridge or freezer despite buying a brand new one six months ago and Whirlpool gave no estimate when it will be fixed. If a product under warranty cannot be repaired within a reasonable timeframe, it should be replaced. I could not be more unhappy with Whirlpool and their customer service, which offered no solutions over the phone other than to wait well over a month for a possible part replacement with no ETA. So I bought a new fridge from Whirlpool and less than six months later, it is broken and now I have no working fridge or freezer with no ETA for repair... unacceptable.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Michael. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great little Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good fridge so far. Be warned, the ice maker is crazy slow, about 1 full day to fill up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Fridge For Our New Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Whirlpool Fridge is a great fridge for which my family and I enjoy the ice maker and water capability. It fits well in our newly designed kitchen and the temperature settings are perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s smaller than I thought it would

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a nice side by side But It’s smaller than I thought it would be I should have research it better before buying it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    whirlpool fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with fridge now that finally installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice features. We enjoy the tv, camera and all the appss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is small in size but delivers plenty of value, ample storage and ice and water maker in door is perfect. If you are in the market for a small refrigerator, this deserves serious consideration

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working great but I did not receive a manual with it Please send us manuals Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Fit Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was fast And the refrigerator is just what I needed Perfect fit.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Buyer Beware - Extremely Noisy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely noisy!!! First one was noisy upon installation. Had to wait two months for replacement. Replacement is even louder. Let me explain loud. Can hear down a large hallway. Have to “shake” refrigerator to stop noise. Works well other than noise but will be returning - can’t sleep with loud noise throughout the night.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Diva, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator did not fit when it arrived so I can't say how well the item worked

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not made like they use to be.....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this item and the freezer part did not work. Because we were under construction, I never unboxed it until we were ready which was 14 days after it was delivered. With that, Best Buy will not take it back. Whirlpool needed to be contacted and scheduled at service worker to come look into it. We're still waiting. Very disappointing

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, CatherineS. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Consumer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service good delivery would buy again thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you buddies I

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with service and product Best Buy was solid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we had a limited space overhead cabinet) so it was hard to find a rerfigerator for the space. This was our first side by side and it also had an icemaker/water line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The inside is arrange so that lots of food items fit nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I found a double door...WHITE! Matching all of my other white appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mew fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, ice maker crushes ice awesome, everything good

    I would recommend this to a friend