Customer Ratings & Reviews
- Model:
- WRS321SDHV
- SKU:
- 6078402
Rating by feature
- Storage Capacity
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Design
Rating 4.2 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Best Buy - Our "go to" store for all appliances!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy we purchased this awesome side by side refrigerator! The delivery service was great and we love working with Best Buy! The products from Best Buy are always quality products and the warranties are dependable. Best Buy is our "go to" store for all our appliances. Thank you Best Buy!
I would recommend this to a friend - Cons mentioned:Temperature control
Junk
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was junk. Ordered it twice and first one wouldn’t stay cold. Ruined 300 dollars worth of groceries. Second one the compressor was broken as soon as the delivery guy plugged it in. Never again. I’m still waiting for reimbursement of my lost food from Best Buy
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey SusieR, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Needs better design
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but water from the dispenser drips down the front causing a stain that I cannot get rid of.
No, I would not recommend this to a friendAmazing Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Refrigerator. Ice maker is unbelievable. I appreciate the little things.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is great Best Buy does a great job so does there installer
I would recommend this to a friendGreat servicr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and I would recommend this to everyone
I would recommend this to a friendWhirlpool
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good product. Best buy comes with the deals
I would recommend this to a friendBad fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived severely damaged inside & out & was installed to see if it cooled & our old refrigerator was disconnected & removed. Damage is on top, back & both sides & appears to have been dropped on its head somewhere along the line. There is also interior damage to every molded plastic shelf support & one of the vegetable drawers is totally unusable.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey BrokenFridge,
We value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
BUYERS BEWARE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this side by side refrigerator with best buy in August 2021 . After nine months of using this product it stop working. A technician came to check the issue and unfortunately there is a problem with the compressor and some other spare parts were also needed to fix it. These spare parts are back ordered and I am still waiting in limbo till now. Called whirlpool customer service in June and on several occasions but i am still getting the same answers, that it will take several weeks and there is no tracking number and that they are going to reach me once the spare parts ship. Called Best Buy if they can replace this product but since it is still under warranty it is WHIRLPOOL 's responsibility. If whirlpool can't fix it within a reasonable period of time why shouldn't they authorize replacement! It is so inconvenient and costly that i can't use this refrigerator for more than a month now and still counting an waiting.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Disgusted, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Overall great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, only downside you can't move shelves to make room for taller items without losing a shelf.
I would recommend this to a friendSteve
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator meets our expectations. Ice maker seems to fill fast. Only downside is height of refrigerator
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect, easy to see all food items. Maximum use of space. Can store a lot for smaller refrigerator. Water and ice nice.
I would recommend this to a friendSo happy I bought it Best Buy. And Cedric did a gr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my refrigerator. So happy I bought it Best Buy. And Cedric did a great job convincing me to buy it there.
I would recommend this to a friendJon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for a dinged up fridge got warranty just in case
I would recommend this to a friendWhirlpool refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality fit and finish, Quite running, plenty of shelf space in the frig and freezer
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge! The different temps and choices of ice cuts are great.
I would recommend this to a friendPleased with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really pleased with the refrigerator, it is beautiful and exactly what I wanted. The delivery men were very friendly and did a wonderful job.
I would recommend this to a friendFridge
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed okay, we had to return it for one that fit our space better
I would recommend this to a friend- Cons mentioned:Temperature control
Waste of time and money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped cooling after 3 days of purchasing Waste of time and money and i had to bring people to install it in my house Also bestbuy employees didn’t help with anything i even had to install it myself to the truck
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, AliG. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tre was excellent sales men. He was helpful explain the product made it easy to purchase setup dates for delivery
I would recommend this to a friend