Customer Ratings & Reviews
- Model:
- WRS321SDHB
- |
- SKU:
- 6078400
Customer reviews
Rating 4.1 out of 5 stars with 2464 reviews
(2,464 customer reviews)Rating by feature
- Storage Capacity4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Design4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Good fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Looks great, works great. Seems great
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Whirlpool 21.4 cubic size is reliable
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable. Confirmed as really being "Fingerprint Resistant" as promised. External ice & water dispensers are nice features to have as it prevents cold air "escaping" from freezer whenever ice is needed for drinks.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 4 out of 5 stars
Nice Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a smaller cubic inch fridge to fit in our kitchen space. This one was perfect. Ice maker is a little loud but spits ice out like nobody’s business.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Cons mentioned:Freezer capacity
Rated 4 out of 5 stars
Reliable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a well functioning fridge and freezer. I bought it to replace an LG which was a lot more expensive but less reliable. Only down side is the freezer doesn't have much usable space.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator section in great the freezer shelves are ti narrow. My previous fridge had better spacing. But it still works well
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - White
I would recommend this to a friendRated 1 out of 5 stars
Leaky mess and Brand warranty not honored by Whirl
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid Whirlpool and save your money. Water leak after first filter change. 6 tech visits, issue not corrected. Then Whirlpool claims "Out of Warranty" declines further repairs. They do offer 35% off a new Whirlpool purchase? Run fast away from any Whirlpool appliance! *Spend $1800 and keep paper towels stuffed in to absorb water dripping from filter compartment and a cup to catch water dripping from the front of the filter compartment. Classy, right? (First fridge returned after 1 week, filter kept popping out) So zero for 2 on https://www.bestbuy.com/site/whirlpool-20-6-cu-ft-side-by-side-counter-depth-refrigerator-stainless-steel/ Save your money and disappointment. Try LG !
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
- Cons mentioned:Door alignment
Rated 4 out of 5 stars
Fits our need
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was ok. Door alignment tool was not included and aligning doors was difficult operation a features good, Water dispenser doesn't always catch all the water and it splashes on the floor.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Cons mentioned:Freezer capacity
Rated 4 out of 5 stars
Nice fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice fridge! I haven’t had any issues with it. The freezer is small and doesn’t hold a lot of stuff so I have to make sure I don’t buy too much. I love the water and ice feature as we drink a lot of water. It was super easy to set up! Also has wheels on the bottom and moves nicely across the floor.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great refrigerator that we needed!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator replaced a broken that was finally nice to have a working fridge. No issues with doors not closing, plenty of space for the fridge side and the comfort of ice/water dispenser. The interior has great lighting, plenty of shelf space and fits our fridge area. Glad to have a refrigerator that works and gives all the amenities that you need.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Cons mentioned:Freezer capacity
Rated 4 out of 5 stars
Kitchen remodel
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We ordered this fridge and when it arrived we realized it wasn’t tall enough so we were able to keep this one until a taller one arrived that was on back order. The freezer was a bit small but it worked for what we needed at the time. Best Buy customer service is unmatched
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Whirlpool refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.perfect size for two to four people to use it. Love the stainless steel
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this online and was pleased with both the product and delivery. The fridge is well made, has plenty of room and works great! Excellent value.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The flaws with this product are, the ice and water dispensers are too close together and causes water to spill on the floor. Items placed on the top shelf in the back tend to freeze.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friend- Cons mentioned:Freezer capacity
Rated 5 out of 5 stars
Good fridge for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good refrigerator! It runs well does both crushed and regular cubed ice. Easy setup for the water line. It doesn't advertise it but it has wheels that allows it to be pulled out so you can clean behind and under the fridge alcove. Only coming is a small freezer space.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Great side by side that fits in a small space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really wanted a side by side with water and ice. This is the only one I could find that would fit for height, width and depth. I have water, crushed ice and cubed ice. Room for milk in the doors. Could have desired that the ice and dispenser didn't take up so much of the door. Other wise has a lot of great features.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - White
I would recommend this to a friend - Cons mentioned:Noise level
Rated 3 out of 5 stars
Nice, hope the compressor quiets down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For our tight space we didn't have many options, this checked all the boxes. Nice fridge. Read the manual, I read some reviews about water drips, that stopped for me after bleeding the air from the line per instructions. It's been setup for almost 24 hours and there's a loud compressor noise and it runs most of the time. I'm hoping that's just part of the startup process. If I could, I would attach a video with the noise. Other reviews mentioned a loose item against the fan, or vibrating back panel, it's none of those, the compressor is loud.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Great smaller fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a smaller fridge for our house and this one is excellent! Originally the ice maker did not work, but that was because of an error inserting the water filter by the delivery guys, but it eventually worked. The water does not get cold though, but it does have ice. We love the glass shelves!
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Cons mentioned:Temperature control
Rated 2 out of 5 stars
Too small
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is small, if you have more than 2 people living in your home, go for a bigger fridge. The fridge itself is nice keeps things cold maybe a little too cold
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We sincerely regret to learn of your concern and the negative experience you encountered. As a manufacturer, we produce a diverse range of models with various features and accessory designs to accommodate the varied requirements of our customers. We apologize if a specific operating characteristic or feature has proven unsatisfactory and for any resulting inconvenience. We greatly appreciate you providing this valuable feedback.
Rated 4 out of 5 stars
Great fridge but wish it had adjustable shelves
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is great for the most part, but I wish it had adjustable shelves. I prefer to keep my gallon of milk in the fridge and not in the door, but the way the shelving is configured, it leaves no real room to do this unless you actually remove one of the shelves.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking for a smaller size fridge, it is a great one with nice features. the capacity on fridge and freezer is pretty good. Looks beautiful and clean.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend
















