Customer Ratings & Reviews
- Model:
- WRS321SDHB
- |
- SKU:
- 6078400
Customer reviews
Rating 4.1 out of 5 stars with 2453 reviews
(2,453 customer reviews)Rating by feature
- Storage Capacity4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Design4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
Rated 4 out of 5 stars
Love the sleek design
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the sleek design and color of the product.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Black Stainless Steel
I would recommend this to a friend Rated 1 out of 5 stars
Messed up situation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered it brand new it costed me $1600 They delivered me a bent fridge and scratched and un even closed doors i asked for replacement same thing, I asked for a fair discount and they only gave me 10% when they wasted 2 work days for nothing. very poor customer service I know you could do better. They just picked it up today. I've been a customer for long enough to be treated better. Should i buy another from best buy or somewhere else? even with the refund they haven't refunded anything and they want me to return the water hose at the store. That's ridiculous even though they delivered it with the fridge they won't pick it up and refunded
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Rated 4 out of 5 stars
Great small side by side
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only side by side that would fit on our space. Really solid for the price. Biggest issue is the water dispenser is separate from the ice, and its kind of awkwardly high and hard to find easily.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Looking for a another dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Real nice one door swings too fast need to adjust it other wise good
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge gooooooooooooooooooooooooooooooooooooood
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Cons mentioned:Temperature control
Rated 3 out of 5 stars
Great looking but LOUD..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking and exterior design. Compressor is much too loud! Runs all the time. Temp. does not ever freeze below -10, which is adequate but my previous freezer went colder. More self space in refrigerator side is nice. Shelf for pop can is unique and useful.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great fridge for condo or apartment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Used in 1000 sq ft condo. A bit deeper than I would have preferred for a condo kitchen but it still worked out well. Renter was thrilled. Ice maker and water dispenser works great. My sister-in-law purchased the same fridge for her condo and was also quite pleased.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Good choice.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ice and water in the door feature. Fits well in our space.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Cons mentioned:Freezer capacity
Rated 2 out of 5 stars
Looks good but poor quality & performance
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge looks nice and the inside is spacious enough for my husband and I, however; the drawers are kind of flimsy and loud when you open and close them. The main problem is the ice maker, as ice gets stuck in the shoot and then proceeds to melt out, causing a huge mess in the tray and on our kitchen floor. The water spout also drips at random. I have tried everything to fix these issues and have had no success. I've given in to leaving a small dish towel in the tray even though it looks terrible. Unfortunately, you get what you pay for since this is at the lower cost end of the side by sides. If you have more flexibility in your budget and can afford to spend a little more, I would not recommend this purchase.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello Barnowl28! We manufacture several different models with various feature and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along.
- Cons mentioned:Noise level
Rated 5 out of 5 stars
Great fridge when you have limited space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the black stainless steel color. Much easier to keep clean. Love the 3 drawers to keep food organized. Plenty of room for a small family or if you have a backup freezer. It does go into a cycle where the motor is a little loud. That doesn’t bother us a bit. I love it!!
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Refrigerator and Great Delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is just what I needed and it was available when I needed it. Purchase and delivery were easy and exactly as promised. Communication was excellent. So far it is performing flawlessly.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend Rated 3 out of 5 stars
TH
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to have the first refrigerator replaced then had to have three different set up people come out because of problems with set up. The last group broke our water pipe for the ice maker so we had to have a plumber come out to fix the leak. Very unhappy
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friend- Pros mentioned:Lighting
Rated 5 out of 5 stars
Amazing!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this fridge for my mom and she loves it. We went with whirlpool because of how reliable their products are and this was no different. There is good lighting, the stainless steel color fits well in our kitchen and the ice maker is great!
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Cons mentioned:Freezer capacity
Rated 3 out of 5 stars
Smaller than puctures portray.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much smaller inside. No real room to place items. Freezer very small
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this refrigerator for a month. Alot more roomy than I expected. Shelving is adjustable which makes it very convenient. Ice maker and dispenser work well. I am very pleased with this purchase.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fridg
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. It's the perfect size and cools well.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend Rated 3 out of 5 stars
Not Impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My refrigerator in my rental unit went out after 20 years and figured it would be better just to replace it instead of investing money into the old one to repair it. My tenant was very happy with this until 17 days later it also broke down. I contacted Best Buy but unfortunately the return policy expired 2 days prior (15 day returns only). My tenant then contacted Whirlpool and they could not get anyone out there for 4 days. It ended up being the condenser fan that went out and had to be replaced. Definitely a disappointment that: 1. Best Buy would not make a 2 day exception for replacement when I am an elite plus member for years. 2. A brand new refrigerator needed servicing for bad parts a couple weeks after installation.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
DIANE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PERFECT SIDE BY SIDE EXACTLY WHAT I NEEDED FOR MY SPACE AND NEEDS
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Perfect addition for my small kitchen
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious, great features and beautiful. the design is very sleek and I loved the bundle deal which saved me more $$
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Large fridge in a tiny space
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We looked at many fridges before settling on this model. When you have a tiny space, this in door water and ice making model will fit the bill!
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend
















