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Customer Ratings & Reviews

$1,529.99

Customer reviews

Rating 4.1 out of 5 stars with 2453 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 2,453 reviews
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps this VERY cold. Easy access to things & spacious

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 1 out of 5 stars

    Constant breakdowns and repairs

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this refrigerator when we bought our house. Whirlpool is obviously more expensive than other brands, but we assumed it would be worth the money in the long term because Whirlpool supposedly makes a higher quality product than its competitors. We were very, very wrong. In less than two years, we have made no fewer than 4 service calls. The icemaker has broken three times and has already been fully replaced once. The fridge has failed to seal despite being fully closed, causing everything in our fridge to spoil overnight. And now, less than two years after spending a small fortune on this unit, our one-year warranty has expired, forcing us to pay hundreds of dollars to replace the icemaker again. When I call for service, Whirlpool's response is to try to force us into a costly extended service plan. In short, I wish we had just bought a cheaper fridge and replaced it every few years rather than spending a good deal of money on a Whirlpool and nevertheless being forced to constantly spend money on repairs. I cannot emphasize enough that you should not purchase this product.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Zach, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 5 out of 5 stars

    Whirlpool frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a great addition to our kitchen. Holds more than the last refrigerator and is so easy to find items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our Whirlpool fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Whirlpool fridge! It's so roomy and we love the canned drink holder in the door, our drinks are ice cold quick. The inside light is great, especially for those late night snacks, we love it!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. A little on the smaller size, but still spacious! Great for its price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator for the affordable price. Totally satisfied...

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 5 out of 5 stars

    Fridge dents best buy guys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is awesome although the freezer is a little small but it's fine for now. The best buy guys who loaded the fridge did put several dents in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the space in refrigerator. The shelves are spacious enough, and I love how the door shelves are adjustable, and the ice maker is a game changer for my family.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Satisfied purchaser.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed this refrigerator and it fits in the space in my kitchen for a refrigerator. Was pleased at the amount of space it provides inside the freezer and refrigerator. I am very pleased with this purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer alittle bit small but perfect for the size I had available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product…we love it….plenty of room and nice and bright

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been working fine Had trouble W ice cubes but figured it our

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ice dispenser/ water dispenser dripping.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the time, Ice/ Water dispenser is dripping. I Always have to have something on top so it doesnt drip all the way down the fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator, it looks good inside and out, it has a nice amount of shelves for storage

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Happy with the height and not having to remove cab

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the interior , drawers, shelves. It runs somewhat noisy.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 2 out of 5 stars

    was hoping for better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we found the freezer to small. refrigerator side is good when you open the doors the refrigerator slides at you and there is no way to lock the wheels without sliding something in front of them be careful with children ...the water from the dispenser is warm

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great quality so far!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge so far and delivery was simple and easy.. Crew installed it asap without any problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fit, but needs more ice production!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product that fit in the limited space we had. The only thing stopping this from being a 5 Star is it does not produce ice very fast at all. Dont see where that can be increaded either.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable and quiet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Samsung that was a complete and total lemon. This Whirlpool is smaller but is better made and we are very happy with it. Jordan, the manager at the Albuquerque store by Cottonwood is THE BEST! He made the transition so easy, and he has a customer for life in me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this to be an added asset to my household. It is very quiet and it keeps everything very cold.

    I would recommend this to a friend