Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,529.99

Customer reviews

Rating 4.1 out of 5 stars with 2455 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,455 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very pleased

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great install team was very good would shop here again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good refrigerador.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerador, work very good in my house loved the refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything great EXCEPT the delivery/removal person damaged my waterline to the icemaker and then announced that I would have to HIRE A PLUMBER. NOT HAPPY. I can't comment on the icemaker or water, BECAUSE IT ISN'T CONNECTED

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Great fit for my space

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, but freezer is smaller than I had before.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Fridge Ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my decision of getting this fridge...I loved it even more when I went in the store and they had a flawless open box of the same sku and was much cheaper...having never been opened or even plugged in I jumped all over this deal and am super happy about it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and Functional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great fridge. Fits like a glove thanks to the personal care and attention of the Best Buy Team! The layout for storage makes sense and is ample! Our freezer is colder than ever. And water do It’s our large bottles! Great buy! Thanks Best Buy

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 5 out of 5 stars

    We like it.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were restrained due to the wall measurements on what size we could get. This makes good use of its space and we have been pleased with it. It gets cold so no need to move past medium or fridge will start freezing food

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool Best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator i would consider another purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Sleek Look

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions are simple good inside space keep beverages nice a cold

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never using Best Buy again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a 30+ year Best Buy card holder, this was a horrible experience and will keep me from shopping at Best Buy ever again. 4 failed delivery attempts. Very faulty customer service and delivery system. They dont care about customer, Days wasted waiting. Hours spent on phone with the worst customer service ever. Absolute Failure of a business. Will be spreading the word far and wide.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi there! We're genuinely sorry to hear about the experience you had with Best Buy. While our reviews focus on the product and your individual experience using it, we absolutely want to make sure you get the help you need.

      Please feel free to reach out to Best Buy Customer Care directly for further assistance at 1-888-237-8289.

      We hope this helps you get things sorted out quickly! WhirlpoolBrand

  • Rated 4 out of 5 stars

    My fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very nice looking refrigerator but it’s so small inside. I can’t put a lot of food in it and I live by myself. I’m not recommending this fridge for a family of 2 or more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking refrigerator

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only disappointment is the shelves are not adjustable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winning Fridge!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good little fridge. We moved into an older house that had a built in around a fridge from the 80s, so without spending a ridiculous amount ITS A WINNER! The water and ice dispenser have a separate tab so it's easy to fill up large water containers and ice doesnt go everywhere. Fits PLENTY of food. I haven't figured out the crisper, yet - but I'm sure it's user error - would definitely buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect refrigerator it was smaller than anticipated but it works perfectly we are happy with our purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color of this frigerator, it's very beautiful. A little small inside but for the two of us it's okay. I was a little disappointed because where the ice maker is it had a couple scratches on the plastic, but not enough to make me send it back. Definitely not a refrigerator for a family of more than two.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Decent Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator/ freezer work well. Looks great. Ice maker is definitely on the noisy side and ice cubes sometimes get stuck on their way out. As long as it lasts I can deal with the icemaker.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 5 out of 5 stars

    Whirlpool - 21.4 Cu ft. Side-by-Side refrigerator.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larger refrigerator side and smaller freezer side but ideal for the 2 of us. Really am happy with my stainless steel side-by-side from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Whirlpool refrigerator

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product which fits into space - less than 70 inches. The cabinets over refrigerator limit my choices. Fortunately, I was able to have this wonderful one from best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Whirlpool 21.4 Cu. Ft. Refrigerator

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is great, I really like the cool ice maker and water dispenser on the outside door and how the light that comes on once the ice or water dispenser is activated.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Keep searching

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge’s motor is pretty loud and seems to ALWAYS be running. With technology nowadays, there is no reason this should be this loud. Also, not a fan of the lights in the inside. Too harsh and bad placement. Wish I saw this in person before buying and having installed.

    No, I would not recommend this to a friend