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Customer Ratings & Reviews

$1,529.99

Customer reviews

Rating 4.1 out of 5 stars with 2465 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,465 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Purchasing A New Refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales was nice, very helpful. Delivery on time , unloaded & set in pl ace carefully, Good people to deal with. As for the Refrigerator we have been very pleased. THANKS TO EVERYONE!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it its just the rigjt size athr coloo matches my stove

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the space in refrigerator. The shelves are spacious enough, and I love how the door shelves are adjustable, and the ice maker is a game changer for my family.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment, Temperature control

    Rated 2 out of 5 stars

    Keeps food cold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model came to us with eneven doors. The ice maker runs constantly, putting out small ice cubes The vent from the freezer to the refrigerator freezes water bottles on the top shelf of the refrigerator

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address, [email protected], with your name, phone number, street address, zip code, model & serial number and date of purchase on the appliance. Also with a brief description of what you are experiencing with your appliance. We look forward to your reply. WhirlpoolBrand

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My perfect fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and perfect size for my kitchen. Whirlpool did a good job!

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity, Temperature control

    Rated 1 out of 5 stars

    I am getting a different one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ice machine didn’t work for 25 hours. The refrigerator wasn’t not cold enough to chill brewed tea for several hours. It is uneven in my kitchen

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Water!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the water dispenser had a place where I could place the cup. However, for my house’s height restriction due to cabinets, this was the best option. We love it. I wish the bins were sturdier. Within a few weeks it cracked. Whirlpool was great and sent me a replacement

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge fits perfectly for my small space. It isn’t load and I’ve had no issues!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best fridge I've had!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as supposed to and looks good doing it. Wouldn't recommend for large families as it is narrow and feels clustered easily.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Very easy to install. I would recommend this product if you have a narrower space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the full loaded refrigerator and it easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. It’s perfect. I just don’t know how to use the ice maker yet but I’m still learning

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool fridge

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge not problems whatsoever , enough amount of space for a small family

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works well if you have limited clearance.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given the limited clearance we have given our cabinets this was one of the few options we had. The three storage drawers do not open very well compared to our previous kitchenaid. Also please know the internal shelves are non adjustable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator died just before Thanksgiving - so, I needed something that was the right size (overhead cabinets, so under 70 inches high) and could be delivered within 3 days - not 2-3 months. I chose this product and am very pleased

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy with the refrigerator. Only 1 glass (8 oz) of cold water is dispensed and the rest is room temperature. The refrigerator and freezer are kept at the default temp settings (3 bars) and the food/veggies/eggs in the refrigerator freeze. The Whirlpool technician came to the home for a checkup and said that the temp is fine and left. But, the food continues to freeze and eggs continue to break due to expansion with the freeze. I have lowered the temp to 2 bars and still the same issue.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey BestBuyCustomer, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Big john

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase working just fine now thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent new refrigerator. My kittens like it too.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfect in a shorter space. Great folks to deal with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ice maker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for family of 4 to 5 and ice maker takes about 2 hour. Wish it was a bit faster.

    I would recommend this to a friend