Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$1,529.99

Customer reviews

Rating 4.1 out of 5 stars with 2465 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,465 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great refrig that fits in kitchen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product fit in over cabinets exactly the way staff said and delivery and installation was great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator, like the ice & water in the door. There doesn't seem to be as much space. The sis by side is not a good fit for our kitchen. But other than the fit it is a real nice refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New home

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is supposed to do. Change filter every 6 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Whirlpool Side-by-Side! The delivery/installers were so fantastic!

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 2 out of 5 stars

    Kinda small

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant fit pizzas in the freeze, and only fit bottles of soda up right in the door of the refrigerator. I should have looked at it in person before i bought it i think.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We manufacture different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good value, mediocre quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The self close isn't great. The ice dispenser is hard to manage. But it's a good looking and functioning fridge with good features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new fridge

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Size for my house! Beautiful Color! Plus it makes ice ans purfided water! Win Win!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay fridge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little refrigerator but has flaws too. The ice maker switch is in an awful spot behind the ice maker. There is only room for two gallon jugs in the door not the top shelf. Plastic door shelves are kinda cheap. Nice it has three drawers for meat,vegetables and fruit. It has a pop rack in the door. Nice stainless steel front and grey sides. I`ll keep it but my old kenmore was much better made and lasted over 20 years.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Only to fit in condo kitchen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately it’s the only unit that fits my kitchen without remodeling kitchen with needed amenities ie water and ice dispenser

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    great refrigerator

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Fingerprint resistant. Stainless steel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beautiful fridge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fits perfect and looks classy !!! is very quiet and spacious !!! excellent value for the money !!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Right size for my kitchen space

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase Tks BEST BUY The delivery was on time and the install guys did a great job kitchen looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service in delivery of refrigerator thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My refrigerator

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first experience was a negative one. The delivery guys had a bad attitude and managed to break the glass container of my blender. My second experience was the positive one. The delivery guy was so accommodating and kept asking what could he do for me. He repaired the handle on my refrigerator and made sure it was attached securely. He also made sure it was leveled.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great grab.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this open box unit , it’s just like new. I’m still looking for damaged or what’re reason they had to turn it in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Getting the job done!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were limited to our options because of the space we had to fit a new refrigerator into so we are happy this unit is working well for us. We really like the ice/water system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We found this fridge online and it fits our space and Best Buy offered really good price and service too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator and looks nice as well. Outer finger prints wipe right off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always a perfect choice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the entire store well done finding your particular item staff always helpful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    DEFECTS / on APPLIANCE

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately there is a large "buckle" on the lower left side of the cabinrt and exposed wire and metal above the feet of the appliance. The coveri is not wide enough to hide this.

    No, I would not recommend this to a friend